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Windows 7: TomTom 730 GPS not recognized

11 Apr 2010   #1
rafiki

Windows 7 Home Premium
 
 
TomTom 730 GPS not recognized

Since installing Windows 7 Home Premium my TomTom isn't found by TomTom Home. The device isn't visible in Windows Explorer either. TomTom support say it's a device IRQ conflict in Windows 7 and not their problem and I should trawl Google to find the answer. All I have found is that IRQs can't be changed in Windows 7 so I'm stuck at the moment.

Any advice gratefully received.


My System SpecsSystem Spec
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11 Apr 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

Not everything is supported in Windows 7..
My System SpecsSystem Spec
11 Apr 2010   #3
rafiki

Windows 7 Home Premium
 
 

Thanks but I don't give up that easy

Anyone managed a workaround?
My System SpecsSystem Spec
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11 Apr 2010   #4
FZ21Z

Windows 7 Ultimate x64
 
 

It finds my 720 with no issues. Try reinstalling home, and/or resetting your TT.
My System SpecsSystem Spec
11 Apr 2010   #5
rafiki

Windows 7 Home Premium
 
 

Thanks. I think I had done that once before but just tried again including running my favourite registry cleaner after uninstalling HOME. Unfortunately it didn't help.

If it is indeed an IRQ conflict as TomTom support indicate then the problen appearing will depend on individual setups. In that case I need to be able to change the IRQ as we used be able to do in the past.
My System SpecsSystem Spec
11 Apr 2010   #6
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by rafiki View Post
Thanks. I think I had done that once before but just tried again including running my favourite registry cleaner after uninstalling HOME. Unfortunately it didn't help.
Does that include resetting the TT, and what happens when you plug the TT in, is it being listed in device manager?
My System SpecsSystem Spec
12 Apr 2010   #7
rafiki

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by FZ21Z View Post
Quote   Quote: Originally Posted by rafiki View Post
Thanks. I think I had done that once before but just tried again including running my favourite registry cleaner after uninstalling HOME. Unfortunately it didn't help.
Does that include resetting the TT, and what happens when you plug the TT in, is it being listed in device manager?
Yes I reset the TT and yes, it is listed in device manager.

Right clicking the TT 730 icon and clicking 'Browse Files' shows 'Removable Disk L' but it is greyed out.

In 'Properties/Hardware' it indicates 'This device is working properly'.

UPDATE:

I have played about with Disk Management and viewed the disks in Powerdesk Pro. It seems that removable disk L: is in fact the empty SD card slot. Powedesk does not see another removable disk but Disk Management sees removable disk 4 but cannot access it. Keeps saying refresh/close and reopen disk Management or reboot, none of which makes any difference. W7 sees but cannot access the TomTom disk for some reason. I just tried on another laptop and with XP there is no problem at all. HOME works fine there!
My System SpecsSystem Spec
12 Apr 2010   #8
FZ21Z

Windows 7 Ultimate x64
 
 

What does it show in Devices and printers?
My System SpecsSystem Spec
12 Apr 2010   #9
rafiki

Windows 7 Home Premium
 
 

Sorry, see above. For Device Manager read Devices and Printers.
My System SpecsSystem Spec
12 Apr 2010   #10
FZ21Z

Windows 7 Ultimate x64
 
 

Not quite sure what to suggest from here, as it works for me, and when it hasn't a reset has always resolved it...


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 TomTom 730 GPS not recognized




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