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Windows 7: Port tree missing in Device Manager

15 Apr 2010   #1
Mim

Windows 7
 
 
Port tree missing in Device Manager

When I open my device manager, there is no Ports tree. I am sure it was there before. I am using a HP Pavilion Entertainment PC laptop running Windows 7 Professional. Can you tell me how to be able to see my ports again?


My System SpecsSystem Spec
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15 Apr 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mim View Post
When I open my device manager, there is no Ports tree. I am sure it was there before. I am using a HP Pavilion Entertainment PC laptop running Windows 7 Professional. Can you tell me how to be able to see my ports again?

Ports in device manager? see pic. Can you be more specific?
My System SpecsSystem Spec
15 Apr 2010   #3
Mim

Windows 7
 
 

Your device manager looks like mine. But I thought there would be a tab that showed the com ports and which devices are using which ports. Am I looking in the wrong place? I have a vinyl cutting machine attached to my laptop with a usb connection and I need to be sure the software for the device is set to the same com port that my machine is using. But I am not finding a list of the com ports on my computer.
My System SpecsSystem Spec
.


15 Apr 2010   #4
Mim

Windows 7
 
 

I think I have my problem solved. But thanks for trying to help!
My System SpecsSystem Spec
15 Apr 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Do you know how you fixed it, incase someone else has this problem.
My System SpecsSystem Spec
15 Apr 2010   #6

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

The only way that I'm aware of that the Ports listing would be missing in the DM, is if they were disabled in the BIOS.
My System SpecsSystem Spec
15 Apr 2010   #7

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by Mim View Post
When I open my device manager, there is no Ports tree. I am sure it was there before. I am using a HP Pavilion Entertainment PC laptop running Windows 7 Professional. Can you tell me how to be able to see my ports again?
Ports Disabled in BIOS...

Port tree missing in Device Manager-capture2.jpg


Ports Enabled in BIOS...

Port tree missing in Device Manager-capture.jpg


My System SpecsSystem Spec
Reply

 Port tree missing in Device Manager




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