Serious issue with USB drivers and possibly Ethernet?


  1. cerulliulliulli
    Posts : 3
    Vista 7 Professional
       New #1

    Serious issue with USB drivers and possibly Ethernet?


    It seems you guys have your heads screwed on the right way so I bring you an issue that came up today.

    I just got home from work and both my keyboard and mouse aren't working. I hard reset the computer and plugged in an old PS/2 keyboard to test and it worked fine.

    I've navigated to the Device Manager and all of the USB ports (labeled Intel(R) ICH10 Family USB Universal Host Controller - 3A3A through 3A39) have a yellow exclamation mark on them. 3A37, however, does not. Also, USB Root Hub seems to be fine.

    I've also noticed that my Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC #1 and #2 are both listed with a yellow exclamation mark.

    I checked recently installed updates through Windows Update and there are several listed:
    KB978601
    KB979309
    KB981332
    KB890830 (the only non-Security Update for Windows 7 for x64-based Systems, being a Windows Malicious Software Removal Tool itself)
    KB980232
    KB979683

    I did a System Restore back to early yesterday before those updates were installed. When I checked update history, those are still showing. I also tried uninstalling the Intel USB drivers and when they tried to reinstall, the computer locked up.

    So, under the assumption that none of the about was vague in any way, has anyone else been having an issue? Do you think it's Windows Update related?

    Not sure where to go from here...
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  3. not so gray matter
    Posts : 1,506
    W7 Ult. x64 | OS X
       New #2

    I just installed the latest updates and had no issues. Sorry.
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  4. cerulliulliulli
    Posts : 3
    Vista 7 Professional
    Thread Starter
       New #3

    I haven't seen anyone else complaining so I'm going to assume it's probably not a Windows Update issue.

    I checked the event log and I'm seeing a ton of errors and warnings for LibUSB-Win32. I installed that the other day while working on jailbreaking 3.1.3 on my iPhone and I'm thinking after my computer restarted because of the Windows Update, it's started to conflict with my USB devices across the system. I've uninstalled it and I'm gonna see where it leads me...
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  6. cerulliulliulli
    Posts : 3
    Vista 7 Professional
    Thread Starter
       New #4

    The USB ports seem to be in working order now. LibUSB-Win32 was most likely the culprit. Take note that it apparently will reek havoc on your box if you're running 7, haha.

    Unfortunately, I'm still getting a Code 10 with the Ethernet and a resource conflict error message in the Event Viewer.

    Edit: Ethernet is now running after closing Vidalia and any Tor process before deleting and re-installing Ethernet drivers.

    Sorry about creating a thread and solving it on my own. Suppose it was a waste?
    Last edited by cerulliulliulli; 15 Apr 2010 at 19:33. Reason: All issues resolved.
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