Hi everyone,
I apologize if this question has been asked before, but the last two and a half weeks of troubleshooting a bad RAM issue (
fixed) and bad wireless adapter
driver issue (
fixed) have exhausted my sanity. Mostly because my computer expertise is so limited.
This is my newest, and hopefully last, major issue I'm contending with: Sleep Mode.
- 10-15 secs. to enter sleep mode
- ~5 secs. for system to wake up and for desktop to flash up, but with limited interactivity;
- mouse pointer moves
- start button & menu work, but items can't be selected
- right-clicking works on taskbar and certain system tray icons, not on desktop background/image
- right-clicking on one item or another causes the system to appear frozen, with only the circular activity icon going
- Pressing the reset button, below Power, initiates the boot sequence, but now leads to "Resuming Windows"
- The screen stays blank for 1.5-2 mins.
- The desktop flashes up normal; but the busy/activity light will continue to flicker for another ~3 minutes.
In other, related threads, I've seen mention of things like Power Management settings (e.g. setting to High Performance & disabling Hybrid Sleep), setting the ACPI to S3 or S1 in the BIOS, and checking in the Event Viewer for the culprit. But I still seem to be doing wrong.
What is the most systematic way of approaching this problem from the start?
What system diagnostic tools can I run to start finding the source of the problem(s)?
Not sure if related: Event Viewer has been logging a whole lot of errors, such as WHEA-Logger (some kind of "fatal" processor-related error), SideBySide, and Service Control Manager (something 3D
driver-related for my video card).
Thank you all in advance for any and all input you can provide!