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Windows 7: Windows 7 - lot of problems


28 Apr 2010   #11
barryware

Windows 7 Professional
 
 

did the "new" pc come with 7 pre-installed? if not and the win7 install "genuine", is missing the mb chipset drivers.


My System SpecsSystem Spec
29 Apr 2010   #12
sheriffam

windows 7 32-bit Basic Home - Activated (updated up to 27 April 2010)
 
 

Quote   Quote: Originally Posted by Wallonn7 View Post
Quote   Quote: Originally Posted by sheriffam View Post
Hello,

I have a new PC with the following configuration. any USB device (except mouse and keyboard) is not recognised (e.g. external hard disks, flash memory, iphone, camera, etc.)
Tried several solutions; like changing the usb port, switching off the pc power, updating the windows. Nothing works.

ALso; when I use 3D graphic applications, like imvu, or 3D games (like battle realms) the program starts and runs for sometime; then the pc restarts (it shows the blue screen). My graphics card is nvidia geforce 400 Series GTX 480. The graphics card is 1.0 GB

Intel Core 2 Quad CPU, 4.00 GB RAM (3.00 USABLE), 32-bit operating System windows 7 Home Basic (Genuine). Directx is 11

Any help will be really appreciated.

Regards,

Sherif
Hi and welcome.
You'll need to complete your system spec right here > Windows 7 Forums - View Profile: sheriffam
Any doubts about your machine hardware, use this: http://download.piriform.com/spsetup101.exe

Let me know when you're ready!!!

"PLEASE REP ANYONE WHO HELPS YOU"

Hi,

Thanks a lot for the tool. It identifies everything in my computer with high degree of details. I will update my specifications accordingly.
My System SpecsSystem Spec
29 Apr 2010   #13
sheriffam

windows 7 32-bit Basic Home - Activated (updated up to 27 April 2010)
 
 

I updated my specifications.
However I did not open the case to identify the PSU, as I know little about hardware. I will try to open it with a friend of mine.
I noticed that the temperature of the graphics card is 46 degree (without any intense graphics application running). Is it hot? My friend told me this is common problem (for the pc to restart once the card becomes hot), and advised to check the graphics card fan.
The computer came with windows 7 installed; and the USB drivers are dated 2006. However when I check for windows updates; I found no updates are required.
Another thing; I think the vendor installed card reader. From the USB definitions; can he used the usb internally for the card readers?

Thanks a lot for everyone.
Sherif
My System SpecsSystem Spec
29 Apr 2010   #14
zzz2496

Windows7 Ultimate 64bit
 
 

USB drivers are normally "old", it rarely got updated unless there's a new USB standard (USB 3.0 is coming). As for your graphic card, you said at the start of the thread, that it's GTX 480 - the current NVIDIA's Monster, yet after you update your system spec profile, it shows as 9400 GT...? Which one is the right one? If yours is GTX 480, then you REALLY NEED to check your power supply, that card can really suck a lot of power... on the contrary that 9400GT, that's NVIDIA's low end card. It should be very energy efficient, cool, and close to noiseless. But you get what you paid for with 9400 GT, don't expect it to perform above anything but low detail in ANY game. Open your case, see what power supply make/model/specs, report back.

zzz2496
My System SpecsSystem Spec
29 Apr 2010   #15
MadMaxData

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by zzz2496 View Post
As for your graphic card, you said at the start of the thread, that it's GTX 480 - the current NVIDIA's Monster, yet after you update your system spec profile, it shows as 9400 GT...? Which one is the right one?
The OP's rig has the 9400 GT installed. It's his friends rig [the one he is working on in this thread] that has the GTX 480 in it.
My System SpecsSystem Spec
29 Apr 2010   #16
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by sheriffam View Post
I updated my specifications.
However I did not open the case to identify the PSU, as I know little about hardware. I will try to open it with a friend of mine.
I noticed that the temperature of the graphics card is 46 degree (without any intense graphics application running). Is it hot? My friend told me this is common problem (for the pc to restart once the card becomes hot), and advised to check the graphics card fan.
The computer came with windows 7 installed; and the USB drivers are dated 2006. However when I check for windows updates; I found no updates are required.
Another thing; I think the vendor installed card reader. From the USB definitions; can he used the usb internally for the card readers?

Thanks a lot for everyone.
Sherif
46șC is "normal" for nVidia cards. How many fans have your case?! Better, it has some brand, model and things like those?! I suspect it has no good ventilation or minimal number of fans intake. If possible, take a shot and post it here!

"PLEASE REP ANYONE WHO HELPS YOU"
My System SpecsSystem Spec
30 Apr 2010   #17
sheriffam

windows 7 32-bit Basic Home - Activated (updated up to 27 April 2010)
 
 

First of all, I would really like to thank everyone who helped me.

I discovered the solution for the USB (by chance). There was 'Intel (R) N10/ICH7 Family USB2 Enhanced Controller - 27CC'; and once I disabled it; the external hard disk was detected.
There are another 4 USBs similar to the mentioned one; with different endings '27C8, 27C9, 27CA, 27CB'. I think if I disable them as well; the other USBs will be also detected.

Still the graphics issue. I will open the CPU with a firend; and check the PSU.

Thanks again; and I will keep updating.

Sherif
My System SpecsSystem Spec
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 Windows 7 - lot of problems




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