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Windows 7: wireless mouse/KB wont wake pc from sleep mode

28 Apr 2010   #1

WINDOWS 7 Home Premium
 
 
wireless mouse/KB wont wake pc from sleep mode

Not long installed Windows 7, now i find that when its in sleep mode the usb hub / wireless mouse and KB are sort of "disabled" and i cant wake up the pc unless i plug an ordinary kb in the usb on the pc itself.
ive tried plugging the wirelss receiver directly into usb port on pc but it still doesnt wake up as the mouse is disabled.
Now ive set the pc to never go to sleep,

any other options? what else can i do?
the wireless mouse and kb are both MS and ive downloaded the v7 drivers - Intellitype and I/point.

thanks for any help!

My System SpecsSystem Spec
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28 Apr 2010   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Cavair,

You might see if plugging the wireless USB receiver directly into the back of the computer instead of a USB hub to see if may work for you instead. Afterwards, check in Device Manger in the Mouse and Keyboard "Power Managemet" properties tab to make sure that the "Allow the device to wake the computer" option below is checked.
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Hope this helps
Shawn


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 wireless mouse/KB wont wake pc from sleep mode




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