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Windows 7: Fingerprint Reader

28 Apr 2010   #1

Windows 7 Pro 64bit
Fingerprint Reader

I have a dell usb fingerprint reader that worked on Windows Vista Ultimate 64bit and won't work on Windows 7 Ultimate 64bit. In vista I installed Dell Embassy Suit and it took care of everything for me. Of course vista didn't install its own driver to it. The minute I plugged in the fingerprint reader to Windows 7 it installed a driver. However this driver must not be any good because Windows 7 does not recognize it as a fingerprint reader when I try to enable its use to log onto Windows. Dell Embassy Suit can use the reader, but for some reason when I try to store fingerprints it will give me an error. Sometimes when I log onto Windows it will ask me to slide my fingerprint. When I do this it just asks for my user name and password directly after I swipe my finger. Its not super important, but I would like to get it working. Thanks for any help in advanced! -Kevin

My System SpecsSystem Spec
28 Apr 2010   #2

Microsoft Community Contributor Award Recipient


Try updating from here.

Drivers & Downloads
My System SpecsSystem Spec
29 Apr 2010   #3

Windows 7 Pro 64bit

Its not there, nice try though. It was an extra add on. I have looked into it and its just a rebranded UPEK fingerprint reader. I have even tried the driver from their website. I just can't figure it out.
My System SpecsSystem Spec
29 Apr 2010   #4


Not sure if this helps, but have you tried to swipe your finger upwards instead of down? This seems to work for me although I am using an Acer laptop.
My System SpecsSystem Spec

 Fingerprint Reader

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