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Windows 7: iPhone Not Recognized by iTunes in Windows 7 x64


01 May 2010   #1

Windows 7 Professional x64
 
 
iPhone Not Recognized by iTunes in Windows 7 x64

Hi,

I have a Dell Studio 1569 with Windows 7 Professional x64, 4GB RAM, Intel i5 Core.

When I plug my iPhone into the USB port and open iTunes, iTunes says "An iPhone has been previously synced with this computer."

Then I'm asked if I want to "Set up as a new iPhone" or "Restore from the backup of:"

I've already connected this phone in the past. However, each time I reconnect, I have to either restore or create a new phone, both of with require deleted and losing info and media on my iPhone.

Been all over Google with this issue, none of the suggestions worked for me.

I've read about the Gigabyte P55 BIOS update. My computer doesn't have a Gigabyte Motherboard. I tried that fix anyway and the program wouldn't let me run it because it's not a Gigabyte product.

I've read in some places that on some Dell laptops, the USB ports don't work well with iPhones. That's absurd and I can't imagine that would be the proble; I hope that's not the issue.

Any help would be greatly appreciated. Thanks.


My System SpecsSystem Spec
.

10 Apr 2012   #2

Windows 7 home premium 64 bit
 
 
Bios Gigabyte ?

Hi I have a similar problem with my asus windows 7 64 bit notebook.
Have you solved your problem / If so how - if not can you advise how I get
to the bios settings as I have no idea how to get into settings on the motherboard to see what I have. Many thanks
My System SpecsSystem Spec
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 iPhone Not Recognized by iTunes in Windows 7 x64




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