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Windows 7: Studio XPS 16 2.96 GB Useable RAM

05 May 2010   #1
A F 1 G 3

Windows 7 Ulimate (64-Bit)
 
 
Studio XPS 16 2.96 GB Useable RAM

Hi guys, just bought a Studio XPS 16. Windows 7 Ultimate...spec screen shots below..the problem is I KNOW FOR A FACT before I reformatted this laptop it said 4GB of RAM. When I reformatted it changed to 2.96 USEABLE...help?




Attached Images
     
My System SpecsSystem Spec
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05 May 2010   #2
osholt

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Hi, this is most likely to do with a proportion of your RAM being reserved for use by hardware but there is a chance it could be something else which could be picked up by the Windows Memory Diagnostic Tool (Tutorial on how to use this can be found at Memory Diagnostics Tool).

Post back with any results or questions.

Oli
My System SpecsSystem Spec
05 May 2010   #3
A F 1 G 3

Windows 7 Ulimate (64-Bit)
 
 

Diag test didnt show anything...and it cant be the graphix card because when I booted this thing up from factory it showed 4.00 GB
My System SpecsSystem Spec
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06 May 2010   #4
A F 1 G 3

Windows 7 Ulimate (64-Bit)
 
 

bump...
My System SpecsSystem Spec
06 May 2010   #5
Mellon Head

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Not trying to be a smartass, but when you reformatted, did you accidentally re-install the 32 bit version of Windows Ultimate from the wrong disk?

That would yield the result that you're seeing...
My System SpecsSystem Spec
07 May 2010   #6
A F 1 G 3

Windows 7 Ulimate (64-Bit)
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Not trying to be a smartass, but when you reformatted, did you accidentally re-install the 32 bit version of Windows Ultimate from the wrong disk?

That would yield the result that you're seeing...

Sadly wish it were that simple of a mistake but no I didn't...any other ideas???
My System SpecsSystem Spec
07 May 2010   #7
Wishmaster

Windows 7 Home Premium 64bit
 
 

Official specs state:
ATI Mobility RADEON HD 4670-1GB



1GB of your physical RAM is dedicated to the onboard GPU.

4GB - 1GB = 3GB useable.

This is normal.
My System SpecsSystem Spec
07 May 2010   #8
Product FRED

Windows 7 Enterprise 64-bit
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Not trying to be a smartass, but when you reformatted, did you accidentally re-install the 32 bit version of Windows Ultimate from the wrong disk?

That would yield the result that you're seeing...
If he installed the 32-bit version, he'd be able to use about 3.5GB, which is more than he's describing.
My System SpecsSystem Spec
08 May 2010   #9
A F 1 G 3

Windows 7 Ulimate (64-Bit)
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
Official specs state:
ATI Mobility RADEON HD 4670-1GB



1GB of your physical RAM is dedicated to the onboard GPU.

4GB - 1GB = 3GB useable.

This is normal.

any reason when the laptop ships from OEM they are able to "make" windows read that it is 4GB with nothing in parenthesis meaning we are to assume all of it is usable?
My System SpecsSystem Spec
08 May 2010   #10
Mellon Head

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by Product FRED View Post
If he installed the 32-bit version, he'd be able to use about 3.5GB, which is more than he's describing.
Not necessarily. As Wishmaster says, the graphics card will chew up some of it. My laptop has 4 GB, and I get just under 3.1GB usable. (512M Graphics card)
My System SpecsSystem Spec
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 Studio XPS 16 2.96 GB Useable RAM




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