Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: touchpad and mouse stop working on my win7

07 May 2010   #1
qiuyun

windows 7
 
 
touchpad and mouse stop working on my win7

Yesterday, when i installed the Kaspersky on my Compaq CQ40-619TU. It wasn't success, and then i don't know what happened my notebook restarted and the touchpad and usb mouse also just simply stop working.

When i check on the driver, it's still saying "This device is working properly".

PLS help me solve this problem.


My System SpecsSystem Spec
.
07 May 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Rest assured, if anyone posts in this thread, it will be to help you.

I suggest a system restore to get to a point before the troubles.

Then try installing Kaspersky again. If the problem happens again, do another system restore, and install Microsoft Security Essentials instead.
My System SpecsSystem Spec
07 May 2010   #3
qiuyun

windows 7
 
 

Jonathan_King, Thanks for ur Quote.
I'v tried System restore, and it not working either. and i also installed Microsoft Security Essentials, but the problem still there.

Do you have another suggestion. I'm a little panic now.
My System SpecsSystem Spec
.

07 May 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Just out of curiosity, how did you check the driver status without the use of a pointing device? Did you use the keyboard?

Try uninstalling the drivers in Device Manager, and remove any Pointing Device programs you may have installed in Programs and Features.
My System SpecsSystem Spec
07 May 2010   #5
qiuyun

windows 7
 
 

Yes i used the keyboard. And thanks for your advice, i solved it yesterday. I try to installed Kaspersky again and use the trial version then update the Kaspersky. Then the problem was solved. Thanks again Jonathan_king.
My System SpecsSystem Spec
08 May 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

No problem, thanks for reporting your solution!

Let us know if you need anything else.
My System SpecsSystem Spec
Reply

 touchpad and mouse stop working on my win7




Thread Tools





Similar help and support threads
Thread Forum
Left Mouse Click on Laptop Touchpad stopped working
Well... Thats about it. My left click was working and then all of a sudden. BANG. stopped. Moving the mouse with the touchpad and using the mousepad to left click still works as does the right click button on the touchpad. Any solutions?
Hardware & Devices
Mouse problem: Any external mouse. Touchpad OK. Mouse OK in Safe Mode.
Hi guys, New here, so I hope I'm not out of line asking for help, and that I'm asking correctly. I've exhausted my own ideas on this but the problem is driving me IN.SANE. THE ISSUE: When using an external (USB) mouse with my ASUS Win7 laptop, the mouse randomly lifts up and re-clicks while...
Hardware & Devices
Mouse scroll and keyboard stop working until left click of mouse
After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This...
General Discussion
Touchpad right mouse key not working
I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar...
Hardware & Devices
Touchpad not working after installing a usb mouse - one solution
My touchpad stopped working after I had installed a usb mouse (and an IR remote). I searched numerous forums and tried everything out there with no success, including the following: tried the function key to turn touchpad on/off (the most obvious source of the problem) tried reinstalling...
Hardware & Devices
Touchpad Mouse driver not working
I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning. I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i...
Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:32.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App