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Windows 7: programs don't recognise dvd drive

19 May 2010   #1

7 home premium
programs don't recognise dvd drive

I have dvd programs that wll not recognise my built in dvd drive. I connected my external dvd drive and it recognises it BUT it always tells me to insert writable media into it no matter what brand if blank dvd I try using. This is for burning dvd's.
I have an HP notebook with dual intel core processors. Please help. If I have to talk to HP service in India one more time I will go postal on them.

My System SpecsSystem Spec
19 May 2010   #2

Dual boot XP Pro SP3x86 and Win7 Pro x64

Your details are a bit sparse for me to leap out there with quick fix (or suggest the ODD is caput) so . . .

Do you see your ODD in your BIOS? Presumably yes since you get inset media dialog.
Has the ODD functioned normally previously?
What have you tried; what did support suggest?

My System SpecsSystem Spec

 programs don't recognise dvd drive

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