programs don't recognise dvd drive


  1. Posts : 1
    7 home premium
       #1

    programs don't recognise dvd drive


    I have dvd programs that wll not recognise my built in dvd drive. I connected my external dvd drive and it recognises it BUT it always tells me to insert writable media into it no matter what brand if blank dvd I try using. This is for burning dvd's.
    I have an HP notebook with dual intel core processors. Please help. If I have to talk to HP service in India one more time I will go postal on them.
    Tks.
    Jerry
      My Computer


  2. Posts : 263
    Dual boot XP Pro SP3x86 and Win7 Pro x64
       #2

    Your details are a bit sparse for me to leap out there with quick fix (or suggest the ODD is caput) so . . .

    Do you see your ODD in your BIOS? Presumably yes since you get inset media dialog.
    Has the ODD functioned normally previously?
    What have you tried; what did support suggest?

    Monk
      My Computer


 

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