Unable to install any USB devices

Alocer said:

Hi guys,


Wonder if any of you fine folk can help me out. I noticed a problem with my win7 64x not picking up new usb devices such as usb sticks, ones i already have used on the computer was working fine. Today I come home and find my keyboard isn't working but my mouse is (they are both connected by wireless). So after playing around with it for a while i uninstall my mouse and keyboard and reboot my computer. Win7 will now load to where i can select my home account. Only problem is win7 is not picking up any of my USB devices so i am unable to click into my home account. I have even tried a few usb keybaords and a ps2 one. They keyboard do work in the bios and I have been unable to find any option that would disable usb devices. I have tried to recovery disk but TNA. I think i will end up reinstall win7 but if anyone else have got ideas i am all ears.

How many unpowered USB devices do you have?


Thanks in advance.

Click to expand...

Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

Click to expand...

Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

Click to expand...

Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

Click to expand...

tikudiajitendra said:

Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

Click to expand...

Hi Difusal

Thanks for one solution but unfortunately it didn't worked for me.
can you please provide any other solution or work around if u hav for the same problem

thanks in advance

Jitendra.

Click to expand...

apoorv90 said:

i have a similar prob. the only difference is that i am already using a usb mouse whose left click button is creating problems. i replaced it with a logitech m90 usb mouse. now i am not able to install the new usb mouse on my pc. the older mouse is working fine. i tried all the usb ports on my pc, still the same. windows update just doesnt install the driver for it. pls help.

thanks in advance.
Apoorv

Click to expand...

Difusal said:

tikudiajitendra said:

Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

Click to expand...

Hi Difusal

Thanks for one solution but unfortunately it didn't worked for me.
can you please provide any other solution or work around if u hav for the same problem

thanks in advance

Jitendra.

Click to expand...

I haven't had any problems with windows 7 since I did this I now use windows 8 but I used 7 until last month. Just try to do it again and make sure you do every single step hope this helps ya

Click to expand...

mtbmed said:

Difusal said:

tikudiajitendra said:

Hi Difusal

Thanks for one solution but unfortunately it didn't worked for me.
can you please provide any other solution or work around if u hav for the same problem

thanks in advance

Jitendra.

Click to expand...

I haven't had any problems with windows 7 since I did this I now use windows 8 but I used 7 until last month. Just try to do it again and make sure you do every single step hope this helps ya

Click to expand...

I am having same problem and have carefully followed your steps as outlined now two separate times. I also did a cmd line tool to find orphaned drivers and devices and removed them all before a third unsuccessful attempt at your fix. boooooo. I am stumped and at my wit's end. This all started near the same time as a failed install of my cellphone drivers. I uninstalled those but had no further need of either phone or usb devices, so no problem noted afterward. The beginning of this recent issue is due to my Microsoft Mouse (an older usb cabled mouse) right click button failing to work. I bought a new wireless mouse and keyboard to install and now get the failed to install warning. All other efforts to fix have ultimately led me here.
Thoroughly stumped. I can uninstall my old mouse, and it will reinstall correctly. Nothing new will. The new Mouse/USB button/Keyboard install just fine on my other PC running WIN XP.
Thanks for any ideas
????

edit: the link to the cmd line tool (sic) is included for clarification of what I did there: How To Easily Remove Old Drivers from Windows

Click to expand...