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Windows 7: Microsoft Wireless Mouse Problems

26 May 2010   #1

 
 
Microsoft Wireless Mouse Problems

I picked up a Microsoft Wireless Mouse/Keyboard Combo (Wireless Optical Mouse 2000), and on my old wooden desk, it worked great.

I picked up a Z-Line Legacy Glass desk, and ever since then, the mouse is nothing but problems. Since its a glass desk, I bought a Mouse pad. The pointer essentially jumps. If I move the mouse fast, the pointer *Generally* works. If I'm going to click on a link, or change a song, adjust the volume, etc.. The pointer will usually just stay in one spot, then jump past what I was trying to do.

To solve this issue, I've changed USB Ports, Placed the receiver in multiple places (Including next to the mouse, on top of the desk, a few feet away, on the keyboard tray), pressed the connect buttons on the mouse and receiver multiple times, and changed the batteries. On the other hand, the keyboard works great with no issues.

The only things I can think of that can be the issue would be either the mouse pad is a piece of junk (A black fellowes microban one), or since the desk is glass and metal, I'm getting interference between the mouse and sensor, but I want to rule that out since the keyboard is working fine.

Any ideas on the issue? I was going to try my wired mouse on the mouse pad to see if that helps the issue, but I paid enough to have the wireless combo I don't want to loose it, but can't deal with how unresponsive the mouse is.

Thanks in advance.


My System SpecsSystem Spec
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26 May 2010   #2

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi temiller

It would be normal for the keyboard to operate normally given that the optics for the mouse is located at the bottom - with the glass desk and possibly the existing mouse-pad (which I'm hoping is not one of those with a shiny surface), the optical tracker would have a hard time trying to focus.
Try the mouse with a different mouse-pad - black mouse-pad would be ideal or better still, for now, try to use a dark piece of paper as your mouse-pad

Hope this helps and regards
My System SpecsSystem Spec
26 May 2010   #3

 
 

I just attempted to use the bottom of my notebook, which has that cardboarish backing on it, and it essentially solved the problem. I'll head off to staples or something tomorrow and pick up a new mouse pad hoping I don't run into the same issue.

Kind of sucks that its more than likely the mouse pad. I liked that one. It was thin, soft on the arm, looked great with my desk, etc..

Thanks for the help!
My System SpecsSystem Spec
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26 May 2010   #4

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Thanks for keeping us posted

Regards
My System SpecsSystem Spec
26 May 2010   #5

 
 

Well, I went out and got a new mouse pad. Its a flat black one that's not shiny. There is a difference in night and day. I never would have guessed a mouse pad could cause that much of an issue.

Thanks for the help!
My System SpecsSystem Spec
27 May 2010   #6

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Ur welcome

Regards
My System SpecsSystem Spec
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