I just bought the camera today...the Lifecam Cinema HD and it's not installing properly in my Windows 7 x64 system. I thought it may have been the firmware so I updated it. I also tried the latest software for it...version 3.21.
I tried again and now it says:
Setup cannot install the software because your system does not meet the system requirements. For additional system requirements and compatibility information, see the product packaging or the Microsoft Hardware Web site."
The drivers for this device are not installed. (Code 28)
The extended attributes are inconsistent. So tech support provide the following solution:
To find a driver for this device, click Update Driver.
Device manager, select LifeCam ( exclamation mark ), select driver, browse my computer for driver software and selectc:\windows\winsxs
Tried it on MSN and works. Keep in mind that the software will not work.
Tech support indicated that it was TOO POWERFUL
..rather odd but that's what he mentioned.The system processor:
I7920 2.7 GHZ
Videocard are two ATI 5870 ( crossfire ) with 3804 MB of memory
System requirements for Life Cam: Microsoft LifeCam Cinemaâ„˘
Windows® 7, Windows Vista®, Windows XP with Service Pack 2 (SP2) or higher (Excluding Windows XP 64-bit); minimum: Intel Dual-Core 1.6 GHz or higher, 1 GB of RAM; recommended: Intel Dual-Core 3.0 GHz or higher, 2 GB of RAMHard Drive1.5 GB free
Does that make sense why the software will not install properly?