problem

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  1. Posts : 20
    Window 7 x64
       #1

    problem


    can't install the driver for hp laserjet p1009. help plz
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome to the Forum

    Tell us what you did to install and we may be able to help.
      My Computer


  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #3

    Here is the download page for your driver .. Drivers
      My Computer


  4. Posts : 20
    Window 7 x64
    Thread Starter
       #4

    i downloaded the driver for windows 7 x64 and the installation was prociding for 2 hours, i supposed that this isn't right and finish the process.
    i tried to update the driver through the device properties and i get the message "windows was unable to install your HP..."
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    Make sure that the driver and all remnants are removed, then use the link as given by Tews to download. Tell us what happens.
      My Computer


  6. Posts : 20
    Window 7 x64
    Thread Starter
       #6

    at the device driver details says:

    No driver files are required or have been loaded for this device.

    i suppose there isn't any driver installed and the drivers i tried to install was from that page http://h20000.www2.hp.com/bizsupport...riesId=3802511

    the windows 7 (64-bit)

    i tried it twice, the first time it took about 30 minutes and i ended it
    today i left the installation to proced for 2 hours
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    You went to the site provided by Tews?
      My Computer


  8. Posts : 20
    Window 7 x64
    Thread Starter
       #8

    richc46 said:
    You went to the site provided by Tews?
    yes, those are the drivers i have the problem with
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    I will help you. I have an HP printer and had no problems

    First lets be sure we agree on the correct driver.

    Give me all the required information about your printer model etc.

    Tell me what OS you have and the platform (32 or 64). I know that you gave some of this already, but lets start from scratch. We do not know where the mistake was made.
      My Computer


  10. Posts : 20
    Window 7 x64
    Thread Starter
       #10

    Printer: HP LaserJet P1009
    OS: Windows 7 Ultimate (x64)
      My Computer


 
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