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#21
i don't know what else to do my head is going to blow
i appreciate your help
here is a final attempt if you can make something of this, i am about to give up
i don't know what else to do my head is going to blow
i appreciate your help
here is a final attempt if you can make something of this, i am about to give up
as you can see in the first pic my printer isn't at the device manager, the only thing related is the USB printing support
Use system restore, go back to a point before you started. Watch this clip and try.
Keep printer disconnected from computer until told to connect.
I think that your first attept left some remnants of the driver, and it could not install. So use System Restore to a point prior to your first try
Install a printer
i used system restore and i did the process again, the installation was successful but now i have 2 printers at Devices and Printers that are not working the good thing is that it seems that the system can see my printer now and i have a pending document.
still nothing
i get "could not start print job"
and i have two printers marked with a "!"
Go to printers and devices. Delete one of the printers. Then right click on the other and troubleshoot.
I am as happy as you. Hope all the print jobs are about good news. Take care my friend.
Thanks for the rep very nice of you.