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Windows 7: Odd Issues After System Upgrade

04 Jun 2010   #1
jshimmy33

Windows 7 Professional
 
 
Odd Issues After System Upgrade

Hello...

I recently upgraded my machine and I am experiencing issues.

The issues:

* Scanning with an anti-virus (multiple tried) crashes the Windows AntiMalware Service
* Surfing the web results in Aw Snap pages on Chrome, and crashes on Mozilla Firefox and Opera

This has all repeatedly happened on clean installs of Windows 7 x64, Windows 7 x86, and Windows XP x86

Here are the specs of my machine:
Newegg.com - GIGABYTE GA-770TA-UD3 AM3 AMD 770 SATA 6Gb&#47;s USB 3.0 ATX AMD Motherboard <--- The new mobo I just purchased and installed
Newegg.com - A-DATA 4GB &#40;2 x 2GB&#41; 240-Pin DDR3 SDRAM DDR3 1333 &#40;PC3 10666&#41; Dual Channel Kit Desktop Memory Model AD3U1333B2G9-DRH <--- The new RAM I just purchased and installed
Newegg.com - AMD Phenom II X6 1055T Thuban 2.8GHz 6 x 512KB L2 Cache 6MB L3 Cache Socket AM3 125W Six-Core Desktop Processor <--- The new CPU I just purchased and installed
Newegg.com - OCZ StealthXStream OCZ600SXS 600W ATX12V &#47; EPS12V SLI Ready Active PFC Power Supply <--- The new PSU I just purchased and installed

Other than that, I have:
- ATI Radeon HD 5670, with 1 GB of DDR5 RAM;
- 3 Hard Disks: One Hitachi 250GB, one Hitachi 500GB, one WD 500GB (note: I used 2 different drives for installations, had the error on both. One drive is a Media drive)
- 1 RALink RT61 Turbo Wireless NIC

I think that's my main components. I ran memtest86 on the RAM, and it passed. I was wondering if anyone had ideas as to what this could be caused by. A virus on my media drive makes sense based on what is crashing, but I never had these problems on my old Windows 7 x86 install with the old components. If I forgot a crucial piece of info, please tell me.

Thanks for the insight. I'm really stumped here.


My System SpecsSystem Spec
.

04 Jun 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome to the Forum

If you are using the term upgrade correctly, that is the problem. You must do a clean install, best if format is included.
My System SpecsSystem Spec
04 Jun 2010   #3
jshimmy33

Windows 7 Professional
 
 

Hi, I meant that I had upgraded my system as in components wise. I linked the new components above. I clean installed Windows 7 x64 & x86 as well as Windows XP x86 and had the same issues with all three. Sorry I wasn't clear!
My System SpecsSystem Spec
.


04 Jun 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Sorry for the misunderstanding, but so many make an upgrade install and experience nothing but problems.

Run an antivirus scan
HouseCall - Free Online Virus Scan - Trend Micro USA

Download and run malwarebytes. I think the problem is a case of the nasties.
http://www.malwarebytes.org/mbam.php

If you cannot perform one or both of these scans. I am pretty sure it is a virus or malware.
My System SpecsSystem Spec
05 Jun 2010   #5
jshimmy33

Windows 7 Professional
 
 

Okay, here's what I'll do -- I'll format all three hard drives in my machine, and then proceed to install Windows 7 x64. When I get it to the point where I can test out a virus scan, I'll check out what happens and report back here. Thanks for the advice, here's hoping it ends the problem.

Joe
My System SpecsSystem Spec
05 Jun 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Joe

I truly wish you the best of luck. Report back.
My System SpecsSystem Spec
05 Jun 2010   #7
jshimmy33

Windows 7 Professional
 
 

That appears to not have worked.

I am seeing the "AntiMalware Service Executable" crash upon a scan with MSE.
The "Aw, Snap" pages continue to appear in Chrome, though IE didn't mess up for me at all.
My System SpecsSystem Spec
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 Odd Issues After System Upgrade




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