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Windows 7: Sound driver problem on XP

18 Jun 2010   #1
bigseb

Windows 7 x64 Professional
 
 
Sound driver problem on XP

I hope someone here can help with this. It's regarding the highlighted entry in the attached screenshot.

Sound driver problem on XP-screenshot.jpg

The driver shows an error but I can't seem to fix this. None of the right-click options do anything. I can't install a new driver, I can't update it, I can't uninstall it... WTH?

How do I fix this please?




My System SpecsSystem Spec
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18 Jun 2010   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you now what Net card & Sound you have?
My System SpecsSystem Spec
18 Jun 2010   #3
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Your Acer Aspire laptop uses the Realtek Sound card, these are the drivers you need for XP Acer Aspire 7720G Windows XP & Windows 7 Drivers | Laptop Drivers Download

Both your soundcard and network adapter drivers are listed on the link I provided, Sound=Realtek, Net=Broadcomm
My System SpecsSystem Spec
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18 Jun 2010   #4
bigseb

Windows 7 x64 Professional
 
 

Thanks. i hope they do the trick.
My System SpecsSystem Spec
18 Jun 2010   #5
bigseb

Windows 7 x64 Professional
 
 

I tried that Realtek driver but it won't install I get the following error:

Sound driver problem on XP-screenshot.jpg

That by the way is the same driver that's found on the Acer website (which also doesn't work). Really baffled but need to get this working.


My System SpecsSystem Spec
18 Jun 2010   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you have Ubuntu, Win XP ,& Win 7 installed on your Acer 7720G? if yes

Try here:
http://support.acer-euro.com/drivers/downloads.html
My System SpecsSystem Spec
19 Jun 2010   #7
bigseb

Windows 7 x64 Professional
 
 

Thanks Theog but the problem here is that is won't install anything. I just get the same error message shown in post #5. Maybe I need to force install it...
My System SpecsSystem Spec
19 Jun 2010   #8
bigseb

Windows 7 x64 Professional
 
 

SOLVED!

1) I uninstalled everything to do with audio/sound in Control Panel ---> Add/Remove Programs.

2) Disabled then uninstalled Microsoft UAA Bus Driver for HD Audio in Computer Management ---> Device Manager ---> System Devices.

3) Rebooted.

4) Extracted swmidi.sys from \\C:\windows\driver cache\i386\sp3.cab to \\C:\windows\driver cache\i386

5) Installed Realtek HD Audio Driver et voila! I have sound!
My System SpecsSystem Spec
19 Jun 2010   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

That is good news, good job done.
My System SpecsSystem Spec
19 Jun 2010   #10
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Good news, I was positive I linked you to the correct driver.
My System SpecsSystem Spec
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 Sound driver problem on XP




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