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Windows 7: Cant Add printer as printer spooler not working

20 Jun 2010   #1
arcadian9

win 7
 
 
Cant Add printer as printer spooler not working

I recently bought a new desktop with Windows 7 as the OS.
Have a HP Laserjet 1018 and installed it. Worked fine for a couple of days and all of sudden I get this message when adding the printer (windows can't open add printer. The local print spooler service is not running please restart the spooler or restart the machine).

So i tried to restart the print spooler and the only option I can choose is Start. I cant chose Stop, Restart and Pause. Its also assigned as automatic. When I restart my computer I still get the same message.

Can anyone give me some advice


My System SpecsSystem Spec
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20 Jun 2010   #2
Adrian

 

Quote   Quote: Originally Posted by arcadian9 View Post
I recently bought a new desktop with Windows 7 as the OS.
Have a HP Laserjet 1018 and installed it. Worked fine for a couple of days and all of sudden I get this message when adding the printer (windows can't open add printer. The local print spooler service is not running please restart the spooler or restart the machine).

So i tried to restart the print spooler and the only option I can choose is Start. I cant chose Stop, Restart and Pause. Its also assigned as automatic. When I restart my computer I still get the same message.

Can anyone give me some advice
Welcome Arcadian to the windows 7 support forums,
In order to assist you further would you please fill out your system specs, if you tag my response at the bottom left of your screen my specs will pop out.
Also I need to know the type of Windoes 7 you are using, 64 /32 bit.
Also did you have an installation disk that came with your printer and the method of install that you used?
Thanks for you patience.
My System SpecsSystem Spec
20 Jun 2010   #3
usman

Windows 7
 
 
..

ok have have u tried setting it on manual , from automatic to manual , then try it again , see if it works
My System SpecsSystem Spec
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20 Jun 2010   #4
arcadian9

win 7
 
 

I have windows 7 64bit and i installed it by downloading the driver off the HP website.

Usman. I will give that try and see what happens
My System SpecsSystem Spec
21 Jun 2010   #5
merryjohnson

Windows XP
 
 

The printer may have compatibility issues that may create conflict with the windows and O/S. i think that you should go online and check for your printer updates

Regards,
Merry J
Eco Toner
My System SpecsSystem Spec
21 Jun 2010   #6
Thelen

W764BitEnt. 2K8R2 XPSP3
 
 

Well, first, try and start it. What happens, do you get any error?

Clear error logs, and then try start it, see what logs you get.

Otherwise, open up Print Server Properties (control panel, devices printers, click a printer, should appear in tool bar thing), and check what appears under Drivers. Whatever it says, probably removing and adding it again as 32/64 bit (opposite to now).
My System SpecsSystem Spec
21 Jun 2010   #7
Digerati

Windows 7 Profession 64-bit
 
 

My System SpecsSystem Spec
21 Jun 2010   #8
Adrian

 

Quote   Quote: Originally Posted by arcadian9 View Post
I have windows 7 64bit and i installed it by downloading the driver off the HP website.

Usman. I will give that try and see what happens
Arcadian, thanks for your response.
Your issue maybe caused by an incomplete installation.
Try this, remove all drivers and Hp programs, disconnect your printer and reboot your system. If you have the HP installation disk load it and run the setup.exe and when prompted connect your printer to complete your installation.
My System SpecsSystem Spec
12 Sep 2010   #9
Mycatisbigfoot

Windows 7 Ultimate x32
 
 

Open you'r services in windows and try running the printer spoller service it just sounds like something turned it off
My System SpecsSystem Spec
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 Cant Add printer as printer spooler not working




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