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Windows 7: upraged to windows 7 now webcam wont work

25 Jun 2010   #1

windows 7
 
 
upraged to windows 7 now webcam wont work

hi i recently upgraded to windows 7 home premium 32bit. and now my web cam wont work. can someone help me? i have a sony vaio vgn-fz410e

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25 Jun 2010   #2

Windows 7 x64 (SP1)
 
 

Would need to get the driver from Sony if t is built in otherwise the manufacture of the webcam.
My System SpecsSystem Spec
25 Jun 2010   #3

windows 7
 
 

i downloaded the driver and it wont work still
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26 Jun 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What software are you using to run the camera? Are you running 2 or more programs that use the camera? Have you checked and tested all the program's camera settings?

Some diagnostics:
Can you tell if the camera is powered? Is there an LED that comes on?

Go to Start and in the search box type: Device Manager. Open DM.
  • Are there any yellow warning symbols?
  • Find the Camera, expand the selection, highlight the Ricoh Camera device, and right click and choose Properties. Does it say the device is working?
  • Check the driver tab, what does it say about the current driver?
You can uninstall the camera from Device manager by highlighting the Ricoh Camera device, and right click and choose Uninstall. Reboot the computer and Windows will find the camera and try and reload the drivers. If it asks, use the Vista driver download from Sony.

Check the Ricoh website to see if they have put out a Windows 7 driver.

If you know how to enter your BIOS, do so and see if the camera is activated there. (Do not make any other changes to your BIOS settings unless you know what you are doing or you could trash your laptop.)


Let us know what you find.
My System SpecsSystem Spec
26 Jun 2010   #5

64-bit Windows 8.1 Pro
 
 

Here is the driver for your camera.... Sony Download Page

Quote:
Important Notes
During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.

To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
It is highly recommended to print out these instructions as a reference during the installation process.

Download and Installation Instructions

To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
Download the RIDCAM-14137700-US.EXE file to a temporary or download directory (please note this directory for reference).
Go to the directory where the file was downloaded and double-click the RIDCAM-14137700-US.EXE file to begin the installation.
At the "User Account Control" screen, click "Continue".
At the "Camera Driver (Ricoh)" screen, click "Continue".
At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue with the installation.
At the "Finished" screen, click "Finish".
Click "OK" to restart your computer.
After the computer restarts, the installation of the Ricoh® Camera Driver is complete.
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 upraged to windows 7 now webcam wont work





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