Temps OK?

Well with the ambient temps at 25C (thats what like 75ish F)?

Mid 60s is probably fine under Prime load.

Keep in mind, even under heavy real world loads, you'll likely never get it that hot.

I would just for curiosity sake, let Prime run over night. At least 10hrs.

If it can hold up without any issues, and the temps stay basically where they are right now i would say the main problem is a unstable overclock. the hardware itself should be fine.

Perhaps I missed it but what type of cooler is on the CPU?

Surely the didnt do a factory 4.0 Ghz OC on stock cooling did they?

If it is stock, you may want to consider picking up a bit better cooler for the CPU. Doesnt have to be anything super expensive. Maybe just do your own mild OC if you so choose.

If you want to run at the factories 4.0 OC, you will need a very good air cooler at least IMO.

Wish the cooler is listed in my System Specs but it is this Cooling Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366

Prolimatech Megahalems Rev B CPU Cooler (Socket 775/1156/1366) [] Cooling CPU Coolers

And 25C is about 78F

I am also leaving it run the Prime 95 test on stock settings until I wake up when ever that might be as it is 4:20am here and the birds have now woken up :)


Steve

I just overlooked it then, apologies.


I do not know much about that cooler, but it should be just fine.

And with those ambient temps, Id would certainly say the prime loads temps in mid 60s are just fine.

steve-pressman said:

So where does my problem lay ? Is it the cooling? A faulty processor ? What do I say to the manufacture when I call them later to complain ?

TBH, it's up to this company to work out - they're the ones who sold you a pre-overclocked system that is completely unstable

That CPU cooler is in the top ten of air coolers - and to hit 100c almost instantly


Either they have incorrectly installed /seated it or they have pumped a ridiculous amount of vcore (CPU voltage) through it to acheive 4.0ghz (or even left the setting on AUTO )


If it's fine @ stock settings - then it could be any number of things.

I'd err on it being bad settings (not overclocked properly, let alone stress tested )...

Ok have spoken to the manufacture who were extremely helpful and understanding and they want the Rig back ASAP to test it all out and were extremely sorry for the hassle I have been having.

On another note I have run Prime 95 at stock 2.8GHz setting and everything set to stock memory etc and the system still crashed although the temperatures were all in the lower 60c mark. The manufacture think it is either the cooler, motherboard or ram not sure about the ram part though. So I have it until tomorrow afternoon and then fortunately back to my old rig, so glad I didn't get rid of it in the end :)

Gutted I will be going back to the old rig it will be like driving a snail compared to a Porsche

I have now reverted back to the over clock and I am just using it doing basic stuff and this is the current Temp readout room temp 30c .




Steve

Actually Thorn that was one of the main reasons from buying from them. They have a reputation second to none and bend over backwards to help be it support or purchasing advice. The Rig will be be picked up tomorrow and be thoroughly checked out and whatever needs doing will be done no question about that.

I have reset the values back to the Over Clock just in case it was fluke and ran the Prime test again and the processor rocketed back up to 100c So there is defiantly a problem somewhere. I will leave it in their capable hands, whatever happens I will have a correctly working system back by Tuesday.


Steve

Got a Txt message this morning to say the rig had arrived and that they were checking could take 3-5 working days 3 Hours later get another Txt message to say the fault has been found repaired and they will send the Rig out to me tonight so I should get it back tomorrow hopefully :) That's what I call great service :)

Thing that bothers me is I asked them to run the Prime test on it but in the 4 hours they had it they could not have stressed it that much, maybe they didn't need to as they seemed to have found what was wrong, needless to say when I get it back the first thing I will be doing is stress testing it with Prime to see how the numbers look. All in all I am happy with their service though.

Just as a foot note, I am using my old Rig again, it is bringing to light all the old problems I had with it and Win 7 sound, lag etc, makes me appreciate my new baby all the more and how well it all works together apart from running hot it is an awesome machine :)


Steve

I would find out from them which part was the problem.

They forgot to remove the protective plastic cover on the bottom of the heatsink


If that really was the case, i doubt they would admit it.