Blank pages print after Windows 7 upgrade

I upgraded my Dads computer to Windows 7. He has an HP Photosmart C5280. After doing the Windows install the printer printed fine out of Word so I didn’t install any additional printer drivers or software.

Now he can’t print from Internet Explorer. It prints a header and footer but nothing on the page. If I pick “print preview” there is nothing showing on the page. The printer seems to be working fine from everything except IE.

I downloaded and installed the latest printer driver from HP but that didn’t help.

I have the same model printer and it works fine in Windows 7 for me.

Hello Dave,

Have you done an "inplace upgrade" or a "clean install" ?

richc46 said:

Cross fingers, hope and try Tools>internet options>advanced>reset. You will remove all addons that can be causing the problem.

I will try that.

electrotune1200 said:

Hello Dave,

Have you done an "inplace upgrade" or a "clean install" ?

I didn’t format; I just installed.

The Howling Wolves said:

Software & Driver Downloads HP Photosmart C5280 All-in-One Printer - HP Customer Care (United States - English)

Go here and see if you can find driver updates for your OS

Already did that; it didn’t change anything.