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Windows 7: Blank pages print after Windows 7 upgrade

10 Jul 2010   #1

Windows 7
 
 
Blank pages print after Windows 7 upgrade

I upgraded my Dads computer to Windows 7. He has an HP Photosmart C5280. After doing the Windows install the printer printed fine out of Word so I didnít install any additional printer drivers or software.

Now he canít print from Internet Explorer. It prints a header and footer but nothing on the page. If I pick ďprint previewĒ there is nothing showing on the page. The printer seems to be working fine from everything except IE.

I downloaded and installed the latest printer driver from HP but that didnít help.

I have the same model printer and it works fine in Windows 7 for me.


My System SpecsSystem Spec
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10 Jul 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Cross fingers, hope and try Tools>internet options>advanced>reset. You will remove all addons that can be causing the problem.
My System SpecsSystem Spec
10 Jul 2010   #3

Windows 8 Pro
 
 

Hello Dave,

Have you done an "inplace upgrade" or a "clean install" ?
My System SpecsSystem Spec
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10 Jul 2010   #4

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
10 Jul 2010   #5

Windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
Cross fingers, hope and try Tools>internet options>advanced>reset. You will remove all addons that can be causing the problem.
I will try that.
Quote   Quote: Originally Posted by electrotune1200 View Post
Hello Dave,

Have you done an "inplace upgrade" or a "clean install" ?
I didnít format; I just installed.
Quote   Quote: Originally Posted by The Howling Wolves View Post
Already did that; it didnít change anything.
My System SpecsSystem Spec
10 Jul 2010   #6

Windows 7 Home Premium 64bit
 
 

In IE8 you have a small icon at the top for printing. Click on the arrow down and click on preview.
Shrink to 50% and see if you see what it is you are trying to print.
If it shows up there and you can see it then go ahead an print it.
Sometimes the setting are wrong and this could be you problem. IMO
My System SpecsSystem Spec
10 Jul 2010   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try this: Highlight the part in the IE window that you want to print. Then hit CTL+P and check "Selection". Then try to print.
My System SpecsSystem Spec
10 Jul 2010   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by whs View Post
Try this: Highlight the part in the IE window that you want to print. Then hit CTL+P and check "Selection". Then try to print.

WHS...That was going to be my next suggestions as we both are on the same track once he responds.
Have a great day. THW
My System SpecsSystem Spec
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 Blank pages print after Windows 7 upgrade




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