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Windows 7: Can't get Windows 7 to find my 2nd hard drive


14 Jul 2010   #11

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
Cross circuit at this end. sorry! But that can come up on you too since you have external as well as the extra internal drive. For the internal drive situation you would still shut down and then start back once you unplugged that one allowing Windows to load without it being present.

Once loaded fully you then shutdown a second time only to plug it back in and see if Windows will then properly detect as a new drive and install it for you. It seems something may be off in the Windows install itself or simply didn't see a full detection of everything like it should have when you first went to install 7.

If everything is performing normally that can help rule out a bad install of Windows but you may want to run the system file checker tool just the same. Simply type "sfc .scannow" in at the Run command line to get that going for it's quick verification and even repair of any main system files needing it.
Yeah, I had already done all of that before I made this post initially. I need to know how to make the BIOS find the drive.


My System SpecsSystem Spec
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14 Jul 2010   #12

Windows 7 Enterprise
 
 

Try another troubleshooter: Power down. Disconnect the sata cable at drive end, then reconnect it into your primary drive. Power up again.
If it doesnt boot into windows, then we can confirm that the sata port itself is naffed, and probably requires a good clean.

Also, could you fill in your system specs so we know what gear your using.
In particular, what is your motherboard?
My System SpecsSystem Spec
14 Jul 2010   #13

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by xarden View Post
Try another troubleshooter: Power down. Disconnect the sata cable at drive end, then reconnect it into your primary drive. Power up again.
If it doesnt boot into windows, then we can confirm that the sata port itself is naffed, and probably requires a good clean.

Also, could you fill in your system specs so we know what gear your using.
In particular, what is your motherboard?
That was part of testing the cables. So, no, it didn't help. I appreciate the help, but I keep saying I already tested these things; I said it in post one.

The motherboard is an ASUS P5Q... but again, that doesn't make sense because yesterday morning, while I was still running Vista, everything was fine; after I installed 7, 2nd hard drive disappears, and that makes no sense because the motherboard should be unaffected by the install and that is where the BIOS information is.

So to repeat: On Vista yesterday, everything is fine and 100% a-ok. I install Windows 7 while making ZERO physical changes to the tower, 2nd internal hard drive is not found. All of the cables and ports check out and work. The hard drive has been pulled out, tested and found to be in perfect working order. The computer has been started with and without the 2nd hard drive in it, and with the first hard drive hooked up to its cables and in its port. All of this was done, before I made the first post.
My System SpecsSystem Spec
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14 Jul 2010   #14

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower
 
 

Something made the second drive inactive or hidden for some reason. It still should be seen in the bios regardless if the drive is working and plugged in correctly.

Don't hesitate to double check cables just the same since they can fool you at times especially if they have loose contacts or the port or drive end is seeing a bit of play where the end lifts up or eases out a little unnoticed when moving the case around to get in and out of it.

The bios part is strictly cable or drive related when not showing there. The vanishing drive originally came in en external enclosure and was simply installed for internal use when finding this. Not being seen in the bios however can be the power connector as well as the ends of the data cable being loose.

With all this done have you booted back into Vista since the drive was reinstalled to see if it still shows? If so you may have seen a bad install of 7 being another likely cause to consider. 7 generally spots any changes on the spot having multiple drives in use here.
My System SpecsSystem Spec
14 Jul 2010   #15

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
Something made the second drive inactive or hidden for some reason. It still should be seen in the bios regardless if the drive is working and plugged in correctly.

Don't hesitate to double check cables just the same since they can fool you at times especially if they have loose contacts or the port or drive end is seeing a bit of play where the end lifts up or eases out a little unnoticed when moving the case around to get in and out of it.

The bios part is strictly cable or drive related when not showing there. The vanishing drive originally came in en external enclosure and was simply installed for internal use when finding this. Not being seen in the bios however can be the power connector as well as the ends of the data cable being loose.

With all this done have you booted back into Vista since the drive was reinstalled to see if it still shows? If so you may have seen a bad install of 7 being another likely cause to consider. 7 generally spots any changes on the spot having multiple drives in use here.
No, no, no. The vanishing drive has nothing to do with an external enclosure, and no the cables aren't loose. There was no way for them to get loose in the act of inserting a windows 7 disk and installing it. I did not open up my computer and loosen the cables when I installed 7, nor did I kick my desk, the tower, or jump around the apartment in lead shoes. It is physically impossible for the cables to have become an issue. *headdesks* Here's why:

1) the cables couldn't be the problem because there was no change to them and everyone has ignored the fact that I said that I had checked them in the first post, which is a little insulting and makes me wonder if I'm being told to do the noob stuff because I'm a girl when anyone with a brain would have already checked that stuff at least 3 times; 2) that notwithstanding, they were checked multiple times and they work, and, again, I said that in the first post. Please get off of the cables because it is completely 100% impossible for that to be the problem. In fact, there is no hardware problem at all. Every piece checks out. How do I know it checks out? Because I triple checked it before I made post 1.

Additionally, I can't go back into Vista, because Vista is gone. I would have to reinstall it to get it back and I'm not about to do that.

Thanks, but no one here has suggested anything that I haven't already tried that I could do. This has been a frustrating experience... but I'm convinced this forum can't help. Thanks anyway for your time and your responses.
My System SpecsSystem Spec
14 Jul 2010   #16

Windows 7 Enterprise
 
 

Because 9 out of 10 times its the 'noob stuff' thats at fault.
If its not appearing in bios, it has something to do with hardware.
My System SpecsSystem Spec
14 Jul 2010   #17

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by xarden View Post
Because 9 out of 10 times its the 'noob stuff' thats at fault.
If its not appearing in bios, it has something to do with hardware.
Except that any and all possible hardware failures have been ruled out. And not, "I think they are ruled out" ... they are 100% ruled out. All of the hardware works.
My System SpecsSystem Spec
14 Jul 2010   #18

64-Bit W7 Ult_sp1
 
 

unplug all your drives - connect up only the suspect one and try to install windows7 on it..

if it won't install - it's probably gone duff..

if it's still under guarantee - whizz it back to the vendors for a replacement..
My System SpecsSystem Spec
14 Jul 2010   #19

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by BugMeister View Post
unplug all your drives - connect up only the suspect one and try to install windows7 on it..

if it won't install - it's probably gone duff..
Waste of time... The drive works... I have removed it, twice now, and tested it, it works, all the data on it is still there, and I have already said this.
My System SpecsSystem Spec
14 Jul 2010   #20

64-Bit W7 Ult_sp1
 
 

does it show up in Disk Management..??
My System SpecsSystem Spec
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 Can't get Windows 7 to find my 2nd hard drive




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