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Windows 7: CD/DVD burner will no longer burn


24 Jul 2010   #11

Windows 7
 
 

I've tried doing that, and even putting it back to factory settings but it doesnt do anything, still get an error.


My System SpecsSystem Spec
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24 Jul 2010   #12

Windows 7
 
 

If it is saying that it is a firmware issue then find out who manufactures you drive then go to their website and see if you can download the firmware for the drive.

This will tell you exactly the drive you have:

Speccy - Download
My System SpecsSystem Spec
24 Jul 2010   #13

Windows 7
 
 

If you type the name of your optical drive into a google providing you have the google toolbar it will automatically come up the the name of your drive and add firmware at the end as well beforeyou have finished typing.

If you dont have the toolbar then just add firmware at the end, and it should take you to straight to your optical drive, and there should be an option for firmware.
My System SpecsSystem Spec
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24 Jul 2010   #14

Windows 7
 
 

Typed it into google and got loads of results but most of them related to slightly different drivers. I've tried the Acer website but couldn't find any firmware updates. I think the problem actually started quite soon after I updated from windows vista to windows 7 so im not sure if thats got anything to do with it :S
My System SpecsSystem Spec
24 Jul 2010   #15

Windows 7
 
 

You aren't looking for a driver you are looking for the firmware which may be different. If you type the full name of the device the firmware it should take you to the drives manufacturer.

But if it only happened since you upgraded your OS then it may be that the driver wont support windows 7.

type the name of the optical drive that is displayed in speccy and I will see if I canfind it
My System SpecsSystem Spec
24 Jul 2010   #16

Windows 7
 
 

Type all the details that speccy gives regarding your drive
My System SpecsSystem Spec
24 Jul 2010   #17

Windows 7
 
 

This is what is on Speccy for the drive:

Media Type: DVD Writer
Name: HL-DT-ST DVDRAM GT20N ATA Device
Availability: Running/Full Power
Capabilities: Random Access, Supports Writing, Supports Removable Media
Config Manager Error Code: Device is working properly
Config Manager User Config: FALSE
Drive D:
Media Loaded TRUE
SCSI Bus: 1
SCSI Logical Unit: 0
SCSI Port: 1
SCSI Target Id: 0
Status: OK
My System SpecsSystem Spec
24 Jul 2010   #18

Windows 7
 
 

Ignore you wont be able to use that
My System SpecsSystem Spec
24 Jul 2010   #19

Windows 7
 
 

My System SpecsSystem Spec
24 Jul 2010   #20

Windows 7
 
 

My System SpecsSystem Spec
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 CD/DVD burner will no longer burn




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