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Windows 7: CD/DVD burner will no longer burn


24 Jul 2010   #1

Windows 7
 
 
CD/DVD burner will no longer burn

I am having a problem burning CD/DVD's but it has only happened recently as they used to burn easily. Im unsure what the problem is and have tried looking on the internet to find help but so far havent had any luck. When I try to burn a disc my laptop reads the disc fine and acts like its burning until a few minutes later when it comes up with an error message! Does anyone know how i can fix this? I have an Acer Aspire 5536 laptop and Windows 7. Thanks

My System SpecsSystem Spec
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24 Jul 2010   #3

Windows 7 Ultimate x64
 
 

Welcome to SevenForums!

Have you checked to see if your firmware is up to date? What computer do you have and under Device Manager, what is the name and model of your drive? Can you also right-click the drive and see what driver you have for us?
My System SpecsSystem Spec
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24 Jul 2010   #4

Windows 7
 
 

How do i check to see if my firmware is up to date? I do actually get an error message sometimes which says my firmware may not be up-to-dat but i couldnt find out how to do this anywhere. Im not sure if this is the driver model but when i go on device manager i found this - "HL-DT-ST DVDRAM GT20N ATA Device".
My System SpecsSystem Spec
24 Jul 2010   #5

Win 7 Ultimate (64-bit), Win 8.1.1 (64-bit)
 
 

What error message go you get when the burn fails?
My System SpecsSystem Spec
24 Jul 2010   #6

Windows 7
 
 

It could be that the actual DVD's are a bit dodgy and that is why you can't burn.

I got a batch of DVD's and when I tried to burn them my PC just froze.
My System SpecsSystem Spec
24 Jul 2010   #7

Windows 7
 
 

The error message i get when i try to burn using the default windows burning program is - "The disc wasn't burned successfully. Make sure that you have the latest firmware for your CD or DVD burner installed, and then try again"

I did wonder if it was the DVD's as i was using Asda's own brand but then I also tried Phillips and they also didnt work.
My System SpecsSystem Spec
24 Jul 2010   #8

Windows 7
 
 

You should go into device manager and see if you can update the drivers.
My System SpecsSystem Spec
24 Jul 2010   #9

Windows 7
 
 

Just tried checking for driver updates but it says the driver is up to date. Also tried uninstalling and reinstalling the driver and it still wont work
My System SpecsSystem Spec
24 Jul 2010   #10

Windows 7
 
 

Quote   Quote: Originally Posted by EmmaLouise View Post
Just tried checking for driver updates but it says the driver is up to date. Also tried uninstalling and reinstalling the driver and it still wont work

How long ago do you last remember it working, why don'tyou go and restore your PC to the last time you remember it working, that may help.
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 CD/DVD burner will no longer burn




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