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#1
Compatibility Report?
Hi all, this is my first post, glad to be here.
I am currently working on a laptop for a close friend. I installed windows 7 Pro for her, and everything went great. Now, a few months later, I find that a reinstall would serve her computer well. It has had some booting issues, and some startup repairs, but it just isn't as stable as I would like it to be.
In any event, today I attempted to reinstall using the upgrade option, so I could keep all her files intact. (keep in mind, I am using the exact same disc I used last time to install).
When it boots the Windows 7 installer, everything goes according to plan, until i receive a blank Compatibility Report. The report just tells me something like, "This computer started using the installation disc. Remove the disc and start Windows normally, then insert the disc and continue the upgrade". I don't understand this.
I have ran the Upgrade Advisor, and everything seems to be in check.
I'm thinking that if I can't get this issue straightened around, I'll just manually move all the data off the drive, wipe the disk, and do a complete, fresh install.
I appreciate any guidance you can give me.
If you need any more information, please just ask.
Thanks so much,
Abe