Help please - windows installer


  1. Posts : 2
    windows7
       #1

    Help please - windows installer


    I just got a computer which has windows7 on it.
    I then tried to load on the applications i needed.
    NOw my windows installer has died , giving me the error '1719'
    I tried a whole heap of reg cleaners and none seem to make a difference.
    My windows installer has screwed up.
    I have microsoft office 2007 , academic version, on there at the moment.

    if in the end i have to restore my pc back to the factory defaults, will i lose one of my licenses???the academic version comes with one license to be used 3 times.
    anybody??
      My Computer


  2. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #2

    You won't lose one of the licenses and reg cleaners are a very bad idea. I have never seem them cause anything but trouble. I used one once when I was 15 (over 4 years ago). I had to reinstall from scratch and I lost a lot of files I still consider to have been important (. Many people on here will tell you similar stories caused by them. I would definitely do the restore at this point.

    Also, when similar problems occur in the future you can just do a system restore.
    System Restore
      My Computer


  3. Posts : 2
    windows7
    Thread Starter
       #3

    what about activating the licencse??? would the previous install that ha been removed count as one use??
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #4

    Same computer, so no. I can't think of a single reason why it would be. The general rule is, some motherboard, same computer.
      My Computer


 

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