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Windows 7: Can't boot Windows 7

17 Sep 2010   #1
Ducky1

Windows 7 Home Premium 32bit
 
 
Can't boot Windows 7

A few days ago, I went to shut down my laptop and Windows installed 2 updates when I shut down. When I went to get back on, Windows was taking forever on the starting Windows screen, and then it went to the blue screen (like the log in screen) but it wasnt to log in. It said Windows was configuring the updates, but it kept failing. It finally let me log on, and when I did everything was messed up. Microsoft Security Essentials said something about running counterfeit software, and I wasn't. So I formatted the partition and reinstalled Windows. Everything worked like it was supposed to, but when I went to get back on the next day it wouldnt boot up. I have reinstalled several times, but when I go to boot it back up, it doesn't work. Startup Repair doesn't work, and I've used the Command Prompt to try and fix it. It did fix it once, but when I shut down for the night, it wouldn't start up in the morning. I did FixMbr and I did Fixboot. I don't know anything about computers, so help please? Oh, and I'm running Windows 7 Home Premium 32 bit.


My System SpecsSystem Spec
.
17 Sep 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If the blue screen was a bsod, follow these instructions.
http://www.sevenforums.com/crashes-d...tructions.html
If you do not know if it was a bsod, follow the instructions, anyway.
My System SpecsSystem Spec
17 Sep 2010   #3
Ducky1

Windows 7 Home Premium 32bit
 
 

The blue screen that came up when it said it couldn't configure the updates wasn't a BSOD. It was just the normal screen that comes up when it configures updates.
My System SpecsSystem Spec
.

17 Sep 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ok Ducky, you do know a bit about computer, you realized that it is not a BSOD and that saves time.

Try in
Safe Mode
My System SpecsSystem Spec
17 Sep 2010   #5
Ducky1

Windows 7 Home Premium 32bit
 
 

I am going to feel real stupid for asking this, but what am I supposed to do in safe mode?
My System SpecsSystem Spec
17 Sep 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

No not stupid at all, I am for not telling. If you can set up a clean boot, so we can diagnose.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After the clean boot is set up, boot in regular mode.
My System SpecsSystem Spec
17 Sep 2010   #7
Ducky1

Windows 7 Home Premium 32bit
 
 

Well, it is just sitting on the loading Windows files page and it stopped at /windows/system32/DRIVERS/CLASSPNP.SYS and it just says "please wait.." It has been sitting like that for a few minutes.
My System SpecsSystem Spec
17 Sep 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

With this CD you should be able to boot into repairs
System Repair Disc - Create
My System SpecsSystem Spec
17 Sep 2010   #9
Ducky1

Windows 7 Home Premium 32bit
 
 

I have already tried that with my Windows installation disc.
My System SpecsSystem Spec
17 Sep 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Is everything backed up?
My System SpecsSystem Spec
Reply

 Can't boot Windows 7




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