Thanks.
(UPDATED Sunday 21 March)
I am trying to REPAIR my Windows 7 Home Premium 64 by reinstalling Windows 7 from the original UPGRADE disc provided by HP. (Computer was originally Vista 64 Home Premium)
I just tried AGAIN to install from SAFE MODE. Went to SAFE MODE fine (F8).
Clicked on RUN - e:\setup.exe
1. Upgrade DVD loads, and reports "SETUP IS COPYING FILES";
2. "SETUP IS STARTING";
3. The license statement appears (ACCEPT);
4. Select UPGRADE (to repair my Windows 7 and save all of my files);
5. "Checking compatibility" runs;
6. This time "Checking Compatibility" completed in about 10 minutes and reports
"Windows cannot be upgraded while running in safe mode. To upgrade, Windows needs to be restarted and running normally." (Last night, Checking Compatibility ran all night, and I rebooted). The ONLY choice is to CLOSE which returns to the SAFE MODE DESKTOP.
Where do I go from here?
THANKS!
------------------
I was able to disable my video
driver (Nvidia 9100), and the "Install Windows - Checking Compatibility" window has now been running for almost 6 hours.
I am doing an upgrade re-install of my Windows 7 Home Premium 64 after I was unable to recover from the "white icons" problem, where explorer.exe kept crashing and restarting.
PRIOR to re-running the upgrade, I downloaded the latest Windows 7 Upgrade Advisor from MS, and it found no problems with my system that needed fixing. All of my hardware and software were 7 compatible.
I uninstalled my security software, disabled my video
drivers (running in generic VGA now), and unplugged all of my USB devices.
My computer is an 8 month old HP with a quad core AMD chipset, and 8 gigs of RAM. It originally had Vista Home Premium 64, and in October I received the free upgrade discs to 7. The original upgrade from Vista to 7 failed, and I had to do a clean install of 7. Windows 7 only ran OK for a short period of time, and then I started getting the white icons and the explorer.exe failures. I have repeatedly run both Malwarebytes and a-squared, and both reported a clean system. Immunet, ClamAV, and Trend Micro (all run separately, of course) found no malware.
I ran the system file checker SFC /SCANNOW several times, and it found no errors.
Despite all of these precautions, the "Install Windows - Checking Compatibility" window has now been running for almost 6 hours.
Other than doing another clean install (I did backup my critical data files), do you have any other suggestions?
Thanks!
Ira