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Windows 7: Windows 7 Installation problems...


26 Sep 2010   #21

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Go back to Posts 2 & 6 to test hardware. Swap RAM, remove all but 2gb to try install.

Update BIOS version from PB Support Downloads webpage for your model, or clear the CMOS:
Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Then set SATA controller to AHCI to start, then IDE if necessary.

Did you run the Windows 7 Upgrade Advisor to know whether it can run on this machine? If necessary do you have a backup image of old OS so you could run Advisor and update BIOS?

Do you have onboard graphics chip you can default to in BIOS to remove video card if necessary?

Hi Greg

Could you let me know how to set the above to AHCI the IDE, I have no idea where to start.


My System SpecsSystem Spec
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26 Sep 2010   #22
Microsoft MVP

 

Enter BIOS setup by tapping key given on first Boot Screen, the same one you used to clear the CMOS.

Look for where SATA drives are listed, then for controller setting. It may not be new enough to offer an AHCI setting.

You need to run repair scan on HD. I will upload the GWScan HD diag/repair scan file for you to run: find ISO iamge file unzipped to C:cabs, click on it to burn to CD with Windows burner. Then boot it to run full HD scan. If it fails try another scan from list: http://www.tacktech.com/display.cfm?ttid=287

If you would have read further in the Disk Check tutorial it shows you how to run chkdsk /f from the Install DVD Command Line: boot DVD, press Shift F10 at first screen or enter Repair console to open Command Line, type chkdsk /f

Do you have all other HD's and USB devices unplugged during install? The driver which is hanging the install appears to be an HP print driver.

When I don't have any more time to troubleshoot problem installs, I often move the HD to another machine to do install, then when returning HD to problem machine it will often start up, swap out all drivers while requesting several restarts. If it starts it will run fine with no probs. If not, try booting into Safe Mode to change out chipset and display driver first. Run Startup Repair from booted DVD. Paragon Adaptive Restore will remove all the drivers from HD if they block startup, while Acronis 10+ imaging (of any Windows 7 install) will allow you to reimage to any new hardware.
My System SpecsSystem Spec
26 Sep 2010   #23

Windows 7 Home Premium 64 Bit
 
 

Thanks Greg I will give it a go.
My System SpecsSystem Spec
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27 Sep 2010   #24

Windows 7 Home Premium 64 Bit
 
 

Hi Greg

First of all I would like to thank you for your patients, must be hard instructing idiots like myself lol.

At that point I did have a Canon printer linked up. I now have the original 2gb memory and am using the motherboards own graphics adapter, I have absolutly nothing extra linked up or installed other than the basic setup. I even started using my old mouse instead of the laser mouse just incase that was the problem.

On my install yesterday, the first attempt failed whilst expanding files, at about 90% or so. I read a post where if you simply start again without restarting the PC, it worked and completed the installation. But that is not the end of it....
The PC does not start into Windows 7 as it should and yesterday I did have to do a repair from the Windows 7 Disc.

Then this morning when I started it took quite a while and a bit of negotiation. After getting into windows it searched and installed 46 updates and when it restarted, it wouldn't and could not find the HDD again and kept restarting.

Having to pay for all my PC stuff I had to leave for work and will attempt another repair tonight. A Friend who is using Windows 7 has offered to Install it using his PC, if the repair doesn't work I am going to try that rout as you suggest.

Thanks again.

PS Also I did use the chkdsk /f as you suggested.
My System SpecsSystem Spec
27 Sep 2010   #25

Windows 7 Home Premium 64 Bit
 
 

I have somehow stumbled into windows 7 but it isnt working correctly.

What can I do now to repair the faults?
My System SpecsSystem Spec
27 Sep 2010   #26
Microsoft MVP

W 7 64-bit Ultimate
 
 

Have a look at this tutorial at the link below.


How to Do a Repair Install to Fix Windows 7
My System SpecsSystem Spec
27 Sep 2010   #27
Microsoft MVP

 

What did you have to do exactly to get into Windows 7. Describe each step.

What was the result before when you ran the Startup Repair?

Try the Repair Install linked by Barefoot and report back.

Have you tested both the Memory and HD now?
My System SpecsSystem Spec
28 Sep 2010   #28

Windows 7 Home Premium 64 Bit
 
 

Hi All

I have tested memory and HDD all ok, this is why this is so baffling.

I tried to do the repair whilst logged into windows 7 and when it failed to start at the first boot during the install I could not get back into it. I tried doing a repair more than once shall we say and even though it said windows should start it didnt and I could not get back in.

Quote "Then this morning when I started it took quite a while and a bit of negotiation. After getting into windows it searched and installed 46 updates and when it restarted, it wouldn't and could not find the HDD again and kept restarting"

Here to get into windows 7 I simply done another repair from the Windows 7 disk, on the third attempt it worked. when in Windows 7 there was no support for any USB devices but I could do almost everything else that I wanted to do, surf the net, download files etc.

Things that also didn't work were the Aero Peek, if you hover over the button it should allow you to peek at the desktop without minimising all open windows, also when you hover over the Explorer Icon I only got a list of the open applications instead of a preview. The background I set to slideshow never changed the picture.

I would like to thank you all for your help.

A friend has offered to load windows 7 onto my HDD before installing the HDD into my PC, he already has Windows 7. I will let you know if this works.

If that doesn't work it looks like it is going to cost me 49.99 for PC World to set it up for me, something I was wanting to avoid.

Thanks again.
My System SpecsSystem Spec
28 Sep 2010   #29
Microsoft MVP

 

Which HD diagnostic/repair CD scan did you run full test from boot? What did it report?

Confirm you have cleared the CMOS, you located the SATA listings in BIOS to see that HD is listed correctly, and either found or didn't the SATA controller setting for AHCI, IDE, etc. What is setting?

What were the results of chkdsk run from DVD Command line? Previous error message said you had bad sectors. Did chkdsk find and repair them? Repeat test and watch results unfold.

How many passes did you do with memtest86 CD on each stick of RAM? Have you swapped sticks and slots?

You said the Repair Install failed at first restart. Was there any error message? Do you understand the difference between REpair Install and Startup Repair - one runs from desktop, the other from booted DVD when 7 fails to start.

When you install on other hardware and return HD to machine, it may start and swap all drivers, requesting several restarts.

If not, run Startup Repair repeated from DVD repair. Then try to boot into Safe Mode to change out chipset and display driver to start. You can also use Paragon Adaptive Restore to remove drivers from HD before install, or remove them yourself but don't restart when prompted until they are all uninstalled - then power down and return HD to problem machine. Acronis 10+ imaging will also reimage Windows 7 to new hardware after removing all drivers.
My System SpecsSystem Spec
05 Oct 2010   #30

Windows 7 Home Premium 64 Bit
 
 

Hi Guys

Greg that last post has fasr too many in depth questions for a simpleton like me...lol .

PROBLEM SOLVED

After all of your efforts (Gregrocker and Bare Foot Kid) I have managed to solve the problem with something totally different.

I tried all of your tests and actions and I found that the only time I actually got into windows 7 was when I installed it on the unpartitioned drive and both times it crashed after a restart.

As it turns out my motherboard (Number on board GA-T671MG), now nearly 3 years old is out of date and only has SATA 1, the new WD10EARS 1TB HDD I think is SATA 2. I found on the WD site that by connecting jumpers 5 & 6 it restricts the data transfer speed to 1.5 Gb/s or SATA 1 capabilities. This will have to do until I can afford a new Motherboard. In addition to not partitioning the disk all of my internal and external hardware was connected, including my Graphics Card and 4GB memory.

So now I am into windows 7, it is stable and fully installed. I have restarted many times to ensure that it will restart before I started installing all of my hardware, (with the installation discs) and software games etc...


Thanks for all of your help
If you need any more explanations then just let me know.
My System SpecsSystem Spec
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