This is my first post, so please be gentle with me.
I Have a problematic installation after a virus which is now removed.
It refuses to shut down and hangs.
When boots there is a black screen with a mouse curser straight after the welcome page and can take 5 min`s to boot.
Can`t seem to add / remove some progs as they hang mid way through.
Hangs on Microsft updates also.
I`ve tried sfc /scannow as administrator and all I get is Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved. I:\Windows\system32>sfc /scannow Windows Resource Protection could not start the repair service. I:\Windows\system32>
I`ve googled this and the appropriate services are in manual as suggested.
I don`t have any backups and the system restore dosnt work.