Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Installation Problem

27 Sep 2010   #1

Windows 7
Installation Problem

I recently got my computer running again after the motherboard had been friend, obviously replacing the old one for new working one of a different model same manufacturer.

I have tried starting with a fresh install, but consistently running into errors. Some of which include

"Windows could not retrieve information about the disks on this computer."

"Boot Configuration is corrupt 0x460"

And screen randomly freezing and pixel breaking.

Overall this is very frustrating, and I'd really appreciate some insight. I filled out as much as I know about the PC in my profile. Tech level is novice, but not computer illiterate.

My System SpecsSystem Spec

27 Sep 2010   #2
Microsoft MVP

W 7 64-bit Ultimate

Hello Nevitz, welcome to Seven Forums!

If you are trying to do a clean install have a look at the info below.
information   Information

After you have made backups of everything you care to save and you want to do a real wipe "secure erase" to the Hard Disk Drive (HDD) have a look at this tutorial at the link below, it over-writes everything, all the old Windows code including the old Windows drivers, everything all data, giving you the best possible space to install Windows 7 to, it goes hand-in-hand with a clean install.

SSD / HDD : Optimize for Windows Reinstallation

How to Do a Clean Installation with Windows 7

My System SpecsSystem Spec
27 Sep 2010   #3

Windows 7

Thanks for those posts, I did in fact create a partition and completely cleaned the disk, but a blue screen has yet again occurred.

What could be the issue?
My System SpecsSystem Spec

27 Sep 2010   #4
Microsoft MVP


Exactly How did you clean the disk and format?

Does the HD register in BIOS setup? Which port is it plugged into? Check the SATA controller setting: set to AHCI first, then IDE if necessary.

Test your RAM with memtest86 for 5-6 passes.

Test your HD using maker's full HD diag/repair CD scan: Hard Drive Diagnostics Tools and Utilities

Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS.URL
My System SpecsSystem Spec
27 Sep 2010   #5

Windows 7

Already reset CMOS earlier, that didn't help, still blue screen.

Grabbing Mem test and HD scans.

I used the method in barefoot kids post to clear the HD.
My System SpecsSystem Spec
27 Sep 2010   #6
Microsoft MVP


Did you install the mobo yourself or have someone do it? I would have them check it over next. Particularly the ports being used and SATA controller settings for your HD.
My System SpecsSystem Spec
27 Sep 2010   #7

Windows 7

In reality this is my friend's PC, I just made the account because I have been attempting to help him. He installed the new motherboard and put all his components in.

He says it'd didn't come with a disc for motherboard support and he had to manually find the bios update for it on another pc.

Mem test 8 times no errors.
My System SpecsSystem Spec
27 Sep 2010   #8
Microsoft MVP


What I do when I don't want to waste any more time troubleshooting install problems is remove HD from problem machine, install in another computer, return to problem machine where it will often start up, change out all drivers while requesting several restarts.

If not, boot into Safe Mode to change chipset and display driver to start. Try running Startup Repair from DVD repair console.

Paragon Adaptive restore will remove all drivers from HD before starting. Acronis 10+ will remove drivers from an image before applying it to HD.
My System SpecsSystem Spec
28 Sep 2010   #9

Windows 7

I took your advice and had my friend install windows 7 32 bit on another computer then put the hd into the "Problem PC."

Blue screen is occurring when attempting to boot the computer x00000083.

This is getting a tad bit frustrating.
My System SpecsSystem Spec
29 Sep 2010   #10
Microsoft MVP


Did you follow the steps above if it won't start?

Also, put the HD back in other computer and remove major drivers in Device manager: chipset, SATA controller, display, network, sound, cpu, etc. Don't restart when prompted, just power down to remove HD to return to prob machine.

Be sure friend unplugs other HD>
My System SpecsSystem Spec

 Installation Problem

Thread Tools

Similar help and support threads for2: Installation Problem
Thread Forum
Windows 7 boot problem and installation problem. Installation & Setup
Solved win 7 installation problem Installation & Setup
Help, Big installation problem, 11th time installation fail Installation & Setup
Problem in installation Software
installation and un installation problem in skype Software
Installation Problem Installation & Setup
Another installation problem Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:18 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33