Error 1935 failed to install Office 2010


  1. Posts : 4
    Windows 7 Home
       #1

    Error 1935 failed to install Office 2010


    Please help I have tried several times to Install Office 2010 and keep getting error 1935 half way through. I did remove the trail MS Office 2007 but not sure what else I should remove, I list all MS files I have :
    MS NET Framework 4 Client Profile
    MS Office Live Add-in 1.5
    MS Office suite activation assitant
    MS Sliverlight
    3 of MS SQL Server's
    2 of MS Sync Framework's
    4 of MS Visual's
    MS Works
    2 of MSXML
    Compatiable Part 2007 Office system

    Is there anything listed that I shoudl remove as I have no idea

    Obviusly I have goggled and end up paying £30 for PC Health which was a waste of time.
    I have tried to repart NET Framework 4 but just hangs up.
    Any advice please
    Thx
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    Try uninstalling NET framework, do a registry cleanup with CCleaner, reboot then download and install NET again. Now try installing Office 2010.
      My Computer


  3. Posts : 4
    Windows 7 Home
    Thread Starter
       #3

    Java Update issue


    Thx Bill I have followed ur suggestion howver still no luck, during attempt of install a pop-up form jucheck.exe appears - I accept then it offers a JAVA update, could this be the problem u think? Thx for any advice
      My Computer


  4. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #4

    Download windows installer cleanup utility.

    |MG| Windows Installer CleanUp Utility 7.2 Download

    (BTW, MS doesnt officially support this utility any longer)

    Run it and remove all references to Office, then try installing Office 2010.
      My Computer


  5. Posts : 4
    Windows 7 Home
    Thread Starter
       #5

    do u think its ok to remove:
    MS Office live add in
    MS Office suite
    Compatibilty Pack 2007 Office
    ????
      My Computer


  6. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #6

    Yes and optional components can always be installed later.
      My Computer


  7. Posts : 4
    Windows 7 Home
    Thread Starter
       #7

    I am defeated, now I get error 1704 then say Yes to fix that it installs then stops at error 1743 still.
    I have removed all Office programs, not looking good
      My Computer


  8. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #8

    OK, try disabling all security apps (antivirus etc.), then try the installation.

    If you still get error 1704, follow steps on this page (dont worry about the edition).

    You receive an "Error 1704. An installation for <Office product> is currently suspended" error message when you install Office 2000
      My Computer


 

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