New
#131
You have a WIn7 installation or you wouldn't have that menu.
If it won't boot into Safe Mode, then boot the DVD to run Startup Repair.
Post back a PW screenshot.
You never describe fully at what step in install it restarts to the error. Is this after the "Windows is setting up...." screens?
One of your recent screen pics said something about external devices ?
Nothing extra connected to the laptop ? Printer, Ext monitor, USB Flash, Ext HD, etc ?
I am still grasping for straws in your install
But does it complete the install, going through those restarts ok? Do you see type saying "Windows is setting up the Registry," etc. Does is complete the steps after Installing Files, Expanding Files, etc?
Attempt Safe Mode with Networking and try to connect with us.
Try to see what driver it fails on loading, if Safe Mode fails.
Startup Repair should work now. But lets see the drive map first because it will confirm if intact install is config'd correctly.
O_o
Sorry, a little ahead of you guys. I ran Startup Repair via DVD. I just received the mesage in the picture.
How do I "connect with us" via Safe Mode?
Boot the Win7 DVD, press Shift F10 to open Command Line, type:
bootrec.exe /fixmbr
bootrec.exe /fixboot
Report back for additional steps if necessary.
As Doc mentioned, you should disconnect everything from your laptop except power and internet cable.
@ Greg, Doc, Kodi, BFK and others,
If this current install doesn't work, hope it does, do you think taking the DVD drive out of the equation might help?
Install from USB?
There seems to be a lot of install errors.
Sure, worth a try Dave. Maybe you can walk her through USB install.
The "missing OS loader" Startup Repair result also needs pursuiing, if she indeed has an installation - which Advanced Boot Tools would indicate.
Waiting to see the PW disk management snap.