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Windows 7: boot trouble shooting

11 Nov 2010   #1
yoshi89

windows 7 home premium 32bit
 
 
boot trouble shooting

i have a comaq presario cq61 with a boot issue...the compaq sceeen pops up and then the black blank sceen with a blinking underscore,i was led to believe this is a problem with the boot file,mgr or bcd,help?


My System SpecsSystem Spec
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11 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by yoshi89 View Post
i have a comaq presario cq61 with a boot issue...the compaq sceeen pops up and then the black blank sceen with a blinking underscore,i was led to believe this is a problem with the boot file,mgr or bcd,help?

Could be many things. can you fill in your system specs (lower left corner) so we know what hardware you have.

Does it do this in safe mode (F8)?

Do you have a backup to restore from?

Do you have a win 7 dvd (not restore dvd)?

Ken J
My System SpecsSystem Spec
11 Nov 2010   #3
yoshi89

windows 7 home premium 32bit
 
 

i cannot access anything unless it is the bios menu,not even safe mode...that was my first thought to do -=/
i loaded win 7 recovery files to a usb so i can access the start up repair command prompt

but to answer your questions i do not have a restore point nor recovery disk
My System SpecsSystem Spec
.

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