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Windows 7: Laptop shuts off during install


07 Jun 2009   #1

Win7
 
 
Laptop shuts off during install

I have a gateway MX6450 laptop. When I try to load Windows 7 RC1 on it, the following happens: Right after the "loading files" bar finishes the second pass, the laptop shuts off. I've tried both 32 and 64 bit versions from dvd and usb stick. It's not a heat issue because I was able to run stress tests on it without a problem.


Any ideas on how to fix this?

My System SpecsSystem Spec
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07 Jun 2009   #2

Windows 7 Home Premium x64
 
 

You need AC to install Windows 7, if it's running on battery alone, it won't install. But that doesn't sound like the problem. You could try a repair, F8 on bootup and see what that turns up. Posting system specs in your profile will be helpful.
My System SpecsSystem Spec
07 Jun 2009   #3

Win7
 
 

MX6450 Notebook Specifications
Part Number: 5959Gateway MX6450 Notebook
Feature Description Processor AMD Turion™ 64 Mobile Technology ML-37
Operates at 2.0 GHz | 1 MB L2 Cache Chipset ATI™ Radeon® Xpress 200M Chipset Screen 15.4-inch Widescreen Ultrabright TFT WXGA Memory 1024 MB DDR (2x 512 MB) SODIMM (PC2700) Expandable to 2 GB Video Integrated Radeon® X300 based graphics
Up to 64MB shared video memory Audio AC '97 2.3 Compliant Audio
Built-in Speakers Hard Drive 100 GB HDD (4200 RPM) Optical Drive DVD+/-RW Multi-Format Double Layer (up to 8.5 GB)
Write maximum: 8X DVD+/-R, 4X DVD+/-RW, 2.4X DVD+R DL, 24X CD-R and 10X CD-RW disk
Read maximum: 24X CD-ROM, 8X DVD-ROM, 8X DL/+RW disks Media Reader 4-in-1 Digital Media Manager
Secure Digital, Memory Stick, Memory Stick-Pro, and MMC Modem 56K ITU V.92 ready Fax/Modem (RJ-11 port) Network 10/100 Mbps Ethernet LAN
802.11g integrated wireless (up to 54Mbps)
SecureEasySetup™, 125 High Speed Mode, BroadRange™ Technology Interfaces
  • 4 - USB 2.0 Ports
  • 1 - VGA External Connector
  • 1 - IEEE 1394 port
  • 1 - RJ11
  • 1 - RJ45
  • Microphone In
  • Headphone / Audio Out
Pointing Device Touchpad with Vertical Scroll Zone PCMCIA 1 - Type I or Type II; Card Bus Battery 8-cell Lithium-ion Dimensions 1.40-inches H x 14.09-inches W x 10.39-inches D Weight 6.44 pounds
My System SpecsSystem Spec
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07 Jun 2009   #4

Win7
 
 

When trying to install, the laptop is plugged in. Also tried pressing F8 but still goes to same "Loading Files" screen and dies
My System SpecsSystem Spec
07 Jun 2009   #5

windows 7 rc
 
 

This is strange, I have setup around 7 machines with rc 32 or 64 version and they were from different manufacures with different configurations but did not have installation problems.

My suggestion would be to check for memory resident viruses but not from within windows but from bootup linux cd, nowadays lot of antivirus vendors offer free linux cd for this kind of scans and if possible update bios and report back here
My System SpecsSystem Spec
07 Jun 2009   #6

Win7
 
 

Updated bios with no luck and avira scan was clean
My System SpecsSystem Spec
07 Jun 2009   #7

Windows 7 Ultimate x64 SP1
 
 

I would check your BIOS to make sure there is no sleep mode or shutdown in the power config there. Even tho you are running off of a power cord there might be some setting in there that will still put the laptop to sleep or off.
My System SpecsSystem Spec
07 Jun 2009   #8

Win7
 
 

There aren't any power settings in BIOS aside from dimming lcd when on battery power. Tried disabling that...still no dice
My System SpecsSystem Spec
07 Jun 2009   #9

windows 7 rc
 
 

did you run avira from linux bootup cd or within windows?, remove all peripherals from computer ie scanner, printer and even internet
My System SpecsSystem Spec
07 Jun 2009   #10

Win7
 
 

avira antivir boot cd. Also, there isn't anything hooked up to it.
My System SpecsSystem Spec
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 Laptop shuts off during install




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