| Windows 7: Missing CD/DVD Drivers while installing Win 7 Prof. x64 |
18 Nov 2010
|
#1 | | XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
Missing CD/DVD Drivers while installing Win 7 Prof. x64 Hey there. I have read several threads about this problem since it seems to be vast, however not a single thread has offered a fix for this issue and it is something I've been fighting for about 4 hours.
I currently have an XP SP3 pc running x32 and I want to upgrade to Win 7 Prof. x64. The processor is an Athlon II x64 so I know it can handle it. The main problem I am having is this error message...
"A required CD/DVD drive device driver is missing. If you have a floppy disc, cd, dvd or flash usb drive please insert it now."
I do have a copy of Vista handy because it came with a new laptop I bought a year ago, so would I have to upgrade XP to Vista and then Vista to 7? I'm pretty tired of the run around with lack of adequate information, so if anyone can help out then that would be great. Thanks. | My System Specs |
| OS XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
18 Nov 2010
|
#2 | | Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) SomeWhere in the HOT Arizona Desert ! |
You can not do an upgrade from XP 32 bit to Windows 7 64bit. You must do a Custom Clean install. See our Tutorial section. Clean Install Windows 7 | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built them myself, Science Experiments ! OS Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350 Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, 700, 800, etc Case All Generic Full Towers Cooling Open Air & a few fans, some w/ colored LEDs Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs Internet Speed Fast Cable InterNet Antivirus AVG Free on 24 different Desktops, NO Problems! Browser IE 8 is preferred, but use FireFox sometimes Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
18 Nov 2010
|
#3 | | XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
Yeah, I don't get to that screen. After I click on the Instal Now button, I get the error message on the display. | My System Specs | | OS XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
18 Nov 2010
|
#4 | | Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) SomeWhere in the HOT Arizona Desert ! |

Quote: Originally Posted by Mercodious Yeah, I don't get to that screen. After I click on the Instal Now button, I get the error message on the display. What error message? Are you booting directly from the DVD at startup, not from inside a running version of windows? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built them myself, Science Experiments ! OS Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350 Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, 700, 800, etc Case All Generic Full Towers Cooling Open Air & a few fans, some w/ colored LEDs Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs Internet Speed Fast Cable InterNet Antivirus AVG Free on 24 different Desktops, NO Problems! Browser IE 8 is preferred, but use FireFox sometimes Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
18 Nov 2010
|
#5 | | XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
I am getting the same error message of "A required CD/DVD drive device driver is missing. If you have a floppy disc, cd, dvd or flash usb drive please insert it now."
I did get Vista Home Premium to install fine over XP SP3, but whenever I try to jump from Vista to 7, I still get the same error message. And yes, I am booting straight from the DVD. | My System Specs | | OS XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
18 Nov 2010
|
#6 | | windows 7 ultimate 64bit Memphis |
i think its looking for the SATA driver. you need to put it on a flash drive, or burn it to a cd/dvd. and it cant be the executable (.exe)
SATA drivers are usually included in the chipset drivers. | My System Specs | | System Manufacturer/Model Number Alienware AREA-51 M17x OS windows 7 ultimate 64bit CPU Intel Core2 Extreme x9000 2.8GHZ Motherboard Asus P965 Intel chipset Memory 4Gig Graphics Card 2 NVidia GeForce 8800M GTX (SLi) Sound Card onboard Monitor(s) Displays 17in. built-in, 47in JVC LCD Screen Resolution 1080p Mouse touchpad, Logitech Anywhere Mouse cordless laser Case 17in. laptop Hard Drives 2 250Gig Hitachi (RAID 0) @ 7200RPM Internet Speed cable |
18 Nov 2010
|
#7 | | Win7 x 6 PC's California, Florida, Boston |
That error message is a prompt for you to insert a stick or CD player with the unzipped SATA controller driver from chipset.
If that fails: What happens if you try an in-place Upgrade from Vista, or try running the installer from Vista? | My System Specs | | |
19 Nov 2010
|
#8 | | XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
Thanks for all of the help. I managed to get the x64 installed using the USB drive method. Thankfully nothing on the disk was formatted and I didn't lose any of my programs or games by jumping from XP x32 to 7 Pro x64.
Again, thanks for the help and advice. | My System Specs | | OS XP Home x32, Vista Home Premium x32, Windows 7 Pro x32 x64 |
19 Nov 2010
|
#9 | | W 7 64-bit Ultimate The Lowcountry |
Good to see you got it running and thanks for the update. | My System Specs | | System Manufacturer/Model Number * BFK Customs * OS W 7 64-bit Ultimate CPU Intel Q9550 Yorkfield Motherboard ASUS P5Q Pro Memory 8GB Dominator 8500C5D Graphics Card ATI : XFX 5870 Sound Card Realtek HD Audio 7-1 Monitor(s) Displays 1x 47" LCD HDMI & 3x 26" LCD HDMI Screen Resolution 1920x1080P & 1920x1200 Keyboard Microsoft 500 Mouse Razer Diamondback 3G PSU Corsair 620HX Case Cooler Master RC-690 Cooling Tuniq Tower 120, 2x 140mm and 3x 120mm case fans Hard Drives 1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s) Internet Speed 14 Mb/s Other Info 1x Koutech 3Gb/s SATA HDD Hot Swap Rack Missing CD/DVD Drivers while installing Win 7 Prof. x64 problems? All times are GMT -5. The time now is 04:53 AM. | |