New
#1
Help Reinstalling Windows 7 Please
Well I am running Windows 7 on a laptop that is not even a year old yet. About amonth ago I had finished up a paper, went to class and when I came back my virus scanner said it had detected and deleted a virus. The only problem was neither IE or FireFox would work, luckily though IE 64bit did work. After amonth of trying to fix my computer I feel I have only made it worse and just want to reinstall windows 7 which I thought would be an easy task from what I have read.
When I go to make a backup disk my computer takes about 10 hours and only get about 33% of the way done so I decided to say forget that. Now when I go to reinstall windows 7 I get to the point where it says insert windows 7 reinstall disk. After I put it in I get an error, (error 0x3e7)and it says that im missing something I need. Also sometimes my computer will give me this message right away and sometimes it takes any from 1/2 hour to 1 1/2hours to give me this error but I have never been able to get to the setup screen.
If anyone can help your help will greatly by welcomed, Thank You