Windows 7: Windows 7 don't start on my Acer Aspire X1300

A friend asked me to help him with this problem: He's got a Acer Aspire X1300 with a Win 7 Professional installed which hangs up at start up.
What can you see is the Windows Logo and "Starting Windows" coming up and then a dark screen and nothing happens.
I've tryied to re-install Win 7 booting from a DVD but it just won't start (never seen something like that before). System Recovery and all other trics from Acer do not work either.
The only solution I can see is to format the partition C somehow...any ideas?

Thanks
Bob R

Hello bobr, welcome to Seven Forums!



For a partition specific wipe (secure erase) of just the C: partition use Option Three of this tutorial at the link below.

Partition Wizard : Use the Bootable CD


If there's nothing on the entire Hard Disk Drive (HDD) that needs saved, you can use the Windows 7 installer using diskpart to wipe the whole HDD, see this tutorial.

SSD / HDD : Optimize for Windows Reinstallation



If you need to copy out the data first have a look at this third tutorial.

Copy & Paste - in Windows Recovery Console

Boot the DVD, select Repair on 2nd screen, accept any offered Repair. If it fails to start, boot back in, click through to Recovery Tools list to run Startup Repair up to 3 separate times with reboots: Startup Repair

If this fails, make sure the 100mb System Rserved or Windows 7 partition itself are marked Active: Partition - Mark as Active

Next test the RAM with memtest86 CD for 5-6 passes.

Then test the HD using maker's diag/repair full CD scan: http://www.tacktech.com/display.cfm?ttid=287

You can copy out files with DVD using this method: Copy & Paste - in Windows Recovery Console

Then wipe the HD to clean reinstall: re-install windows 7

The utility starts then when asks for the screen resolution, at the end of the countdown it restarts the PC and start again...I cannot get past the point when it countdown for the screen resolution.

I'm not getting to the screen when it asks for system recovery (or startup recovery). The computer just gets blackgreish screen and that's all...

Test the HD and RAM to see if you have failing/failed hardware. In addition to memtest86 and maker's diag/repair CD scans linked in my prior post, run Disk Check from DVD Command Line by pressing Shift + F10 at first screen.

What happens when you try to boot the Windows 7 DVD? Can you get to the first screen to press Shift + F10 to open a Command Line to wipe the HD: SSD / HDD : Optimize for Windows Reinstallation

Try also to Select 1 for screen resolution before PW CD times out. PW should autostart to avoid needing to boot it, then once it wipes the HD the Installation DVD should autostart.

What happens if you press Alt + F10 to try to boot Acer Factory Recovery?

I'm on this right now and I try to make it work.
I'm going to answer your questions as I go along the way

One more question: when you say "first screen" which screen do you mean?

When I press Alt+F10 the computer ask me to choose to boot Windows normally or Startup Repair (recommneded). I'm not getting anywhere from here...

this is the screen I'm getting and from there nowhere

If this is the Start Screen then I'm not getting there...