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Windows 7: Recovery error

21 Dec 2010   #1
stimpson97

Windows 7 Home Premium 32bit
 
 
Recovery error

I have an eMachines E627 with Windows 7 Home Premium and one time a serious hardware error made my laptop inoperable, so I took it to a computer store for a full system recovery. After doing this, I booted up the laptop but I discovered that in the system properties, it said it was a 32 bit system. In my laptop computer's original condition, it was specifically a 64 bit system. Is there anything I can do to fix this?


My System SpecsSystem Spec
21 Dec 2010   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello stimpson97, welcome to Seven Forums!



Did the shop reinstall the Windows Operating System when they 'fixed' it or is everything just as you left it?
My System SpecsSystem Spec
21 Dec 2010   #3
stimpson97

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Hello stimpson97, welcome to Seven Forums!



Did the shop reinstall the Windows Operating System when they 'fixed' it or is everything just as you left it?
They reinstalled the Windows Operating System. It used to be 64-bit but is now 32-bit
My System SpecsSystem Spec
21 Dec 2010   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

You need to go back there and tell them you want the 64-bit that was there put back.
My System SpecsSystem Spec
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 Recovery error




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