Windows 7 keeps hanging at "Starting Windows"

Hiya all,

I've got some problems with running Windows 7 (build 7100) to run on my laptop. It installs fine with correct speed (aprox 30mins) but after that nothing will work. Keeps hanging at "Starting Windows" (waited for 40mins). Booting in Safe mode (doesn't matter which one) hangs at "ClassPNP.sys".

Tried everything there is to do, I cannot even start up in DOS. I've read similar problems like this but no solution so I hope someone has a solution for this.

The laptop specs are:
Toshiba Satallite M40-155
Processor: Intel Pentium M 760 2000MHz
Memory: 1GB
Video: ATI Mobility Radeon X600 128MB

Hope someone can help me with this problem.

EriKc

EriKc said:

Hiya all,

I've got some problems with running Windows 7 (build 7100) to run on my laptop. It installs fine with correct speed (aprox 30mins) but after that nothing will work. Keeps hanging at "Starting Windows" (waited for 40mins). Booting in Safe mode (doesn't matter which one) hangs at "ClassPNP.sys".

Tried everything there is to do, I cannot even start up in DOS. I've read similar problems like this but no solution so I hope someone has a solution for this.

The laptop specs are:
Toshiba Satallite M40-155
Processor: Intel Pentium M 760 2000MHz
Memory: 1GB
Video: ATI Mobility Radeon X600 128MB

Hope someone can help me with this problem.

EriKc

Hey and welcome to SF
Were you able to install win 7 correctly? Where did you get the the win 7 image?

Waiting for info

Ken

Thx for the welcome :)

I downloaded the image from the windows site so that should be OK. The installations goes smooth as well.

I did a clean install and I also tried to update it from a clean XP install, same result. It runs through the installations as good as it gets and then keeps hanging on starting windows splash screen.

EriKc said:

Thx for the welcome :)

I downloaded the image from the windows site so that should be OK. The installations goes smooth as well.

I did a clean install and I also tried to update it from a clean XP install, same result. It runs through the installations as good as it gets and then keeps hanging on starting windows splash screen.

ClassPnP.sys is a hardware driver. Is your system 32bit or 64? AMd or intel?
K

64bit and intel

Well I could always give that a try but wouldn't it hang at the installation if the image wasn't burned correctly?

/edit

I just chose "Last known good configuration" and now it keeps rebooting

EriKc said:

64bit and intel

ErikC

We really need alot more info. i could keep going back and forth asking you 1 or 2 questions per post but I think you would rather I helped you fix it could you fill out your system specs in user CP. If you dont know how just click on th elink above my sig on the bottom

K

If i could i would, but i cant do anything. Can't enter safe mode, can't enter dos.

This is a full list of my laptop:

Processor

• Intel® Pentium® M processor 740 (1.73GHz, 533MHz FSB, L1 Cache 32KB/32KB, L2 Cache 2MB)

Operating System

• Microsoft® Windows® XP Home
• TOSHIBA® Express Media Player for quick access to CD, DVD Playback

Memory

• Memory: 1GB PC2700 DDR

Hard Disk Drive

• 100.0 billion bytes, 9.7mm height, Enhanced IDE, 4200rpm.

Optical Drive

• Built-in DVD Super-Multi Double Layer Drive functions:
• Read: CD-ROM (24x), CD-R (24x), CD-RW (10x), DVD-ROM (8x), DVD-R (8x), DVD-RW (4x), DVD+R (8x), DVD+RW (4x), DVD-RAM (3x), DVD+R(DL) (2.4x)
• Write: CD-R (24x). CD-RW (10x), DVD-R (8x), DVD-RW (4x), DVD+R (8x), DVD+RW (4x), DVD-RAM (3x), DVD+R(DL) (2.4x)

Display System

• Type: TFT Active Matrix colour LCD display
• Size (diagonal): 15.4” Wide XGA TFT with TruBrite™
• Screen Technology
• Native LCD Panel Resolution: 1280x800x16.7 million colours
• External Support and Max. Colour Support (dependant
• On CRT): Up to 2,048 x 1536 x 16.7 million colours
• Simult. Display Support: 1024x768x16.7 million colours

Graphics Controller

• Intel® Extreme Graphics 2 with 128MB DDR shared video memory.

Sound System

• Harman Kardon Stereo speakers.
• Realtek AD1981 B Software Sound 16-bit stereo; Built-in
• stereo speakers, Direct 3D Sound, DirectSound, DirectMusic,
• MIDI(playback).

Communication

• V.92 56K Data/Fax Modem
• 10/100 integrated Ethernet LAN,
• Intel Wireless LAN (802.11ag)

Expansion

• Two expansion slot total. Open slots, can be filled with 128MB, 256MB, 512MB, or 1GB PC2700 DDR SODIMM modules, for maximum of 2048MB use; 1025MB + 1024MB.
• 1PC Card slot supports one Type II PC Cards; supports CardBus.
• Ports: 6-in-1 Multimedia port (SD, SmartMedia™,
• Memory Stick®, Memory Stick® Pro, MMC, xD-Picture Card™), 3 USB 2.0, RJ11, RJ45, IEEE1394, external microphone port, headphone port, RGB, S-Video Out.

Keyboard

• Full sized 85 keys with 12 function keys
• 2.7mm keystroke, 6mm height
• Dedicated Windows Keys.
• CD Control Function: Play/Pause, Stop/Eject, Previous, Skip/Next, Mode

Pointing Device

• Touchpad Pointing device

Additional Software

• Toshiba ConfigFree™
• WinDVD™
• Sonic™ Record Now!
• InterVideo® WinDVD Creator 2 Platinum
• Microsoft® Office OneNote™ 2003
• Norton Antivirus™ 2005 - 90 Day Subscription
• Toshiba Express Media Player

Physical Dimensions
<li class="speclist">Dimensions: (WxDxH) 360 x 268 x 29(Front)/36.2(Back) mm<li class="speclist">Weight: 2.72kg (6.00lbs) AC Adapter

• 75W external Universal AC adaptor input voltage (100 –
• 240V 50/60Hz Frequency (Universal), output voltage
• (15V, 5A).
• Dimensions : (WxHxD) 136 x 53 x 30 mm
• Weight: 400g

Battery

• Battery Type: Removable, Rechargeable 6-cell
• Lithium Ion (Li-ion) 10.8V x 4300mAh capacity
• Dimensions: (WxHxD) 206.6 x 22.02 x 53.8 mm
• Battery Life: up to 3.2 hours
• Recharge Time: Up to 4 hours off / 12 hours on

BIOS

• APM Support, ACPI support, PnP support, VESA support,
• DPMS support, DDC Support, SM BIOS support, PCI BIOS
• Support,

Security

• Cable lock slot, power on password, supervisor password

Environmental Specifications

• Temperature: Operating 5° 35°C (41° 95°F);
• Non Operating –20° 65°C (-4°149°F)
• Thermal Gradient: Operating 15 C per hr. max;
• Non Operating 20 C per hr. max
• Relative Humidity: Operating 20% to 80% non-condensing; Non-Operating: 10% to 90% non-condensing
• Altitude (relative to sea level): Operating: -60 to 3,000m.;
• Non-Operating: -60 to 10,000m.
• Shock: Operating: 7G; Non-Operating 60G
• Vibration: Operating 0.2G; Non-Operating: 1G

Oh btw, it's 32bit, not 64 :) My mistake