new installation failure windows7


  1. Posts : 2
    Win 7 Home Premium x64 bit
       #1

    new installation failure windows7


    I have just had a new 1Tb hdd fitted by a shop after my original failed but since he fitted it it keeps crashing ior corrupting
    Is it possible to reload the Win 7 Home premium to a clean start as I can'tr get it to load
      My Computer

  2.    #2

    What is on the drive now? Did the shop load a clean install of Win7 or an image of your old HD?

    Have you tried booting the Win7 DVD to clean install? Clean Install Windows 7

    Was this originally factory-installed Win7 or do you have a retail copy? Do you have Recovery Disks or a Win7 installer?
      My Computer


  3. Posts : 2
    Win 7 Home Premium x64 bit
    Thread Starter
       #3

    Thanks for reply GregRocker

    Mean't to have clean new install?, old HDD ended up (500gb) as external as he could not get my machine to accept it as second drive
    I also had him fit a Radeon HD 4350 graphic card I thought I had damaged the old Geforce 8600 when loading Umbunto from a CD and my display altered shifting the display to the right and the monitor alighnment could not be altered I used a TV monitor that could auto align

    He then tried three times to clean boot due to numerous crashes also he could only load clean copy as x64bit if only one 1gb ram and then insert after loaded the other 1gb ram

    If we had it running and trying to load new programmes eg Bullguard anti virus if I tried to do first scan it would do 2% the shut down an reboot same with trying to load real copy of MS Office 2007

    The Windows 7 was/is a genuine MS Home Premium
      My Computer

  4.    #4

    First remove that AV and install MSE to use only with the Win7 Firewall: http://www.microsoft.com/security_essentials/

    Now try installing Office again.

    if it fails, try checking the logs to google or report back repeat errors, and other troubleshooting steps given here: Computer lags every couple seconds

    Is the OS installed on a brand new HD? Please post back a screenshot of your full Disk mgmt drive map and listings, using Snipping Tool in Start menu.

    Did the tech wiped your old HD before trying install? If GRUB bootloader was installed with Ubuntu it can corrupt Win7 until it is wiped with zeroes.
      My Computer


 

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