Windows 7: Win7 Home x64 - Locks at Personalized Settings

Hi, I am trying to fix a computer for someone.



It is an HP Pavilion dm3 Entertainment PC running Windows 7 Home 64-Bit. The computer had several problems with it so I did a system restore that is built into a recovery partition. The install went fine, but then when it was loading in the 2nd time... it locked on Personalized Settings: Microsoft Windows Media Player.

The problem I am having is that the laptop does not have a CD drive so I cannot put in a Windows 7 disc and run a chkdsk /r.

I can log in to the machine if I go into safemode with networking. Is there anything there I can do to fix this?

Any suggestions would be appreciated.

Hello slumslum, welcome to Seven Forums!


Use the tutorial at the link below to make bootable Windows repair media.

USB Windows 7 Installation Key Drive - Create

How to Create a Windows 7 System Repair Disc


Then use that to run a sfc /scan from WinRE and be sure to post back with any further questions you may have and to keep us informed.

SFC /SCANNOW : Run in Command Prompt at Boot

Try rebooting to tap F8 repeatedly, see if Repair console is on the Advanced Boot Tools menu.

If so run Startup Repair which automates all the tests and fixes. See if that will start it. If not try System Restore from the System Recovery Options

If not, I would write the Windows 7 DVD ISO to flash stick: Install UltraISO, on File tab open the ISO, on BOotable tab Write Disk Image, Format, Write. Boot under USB or HD"s using one-time BIOS BOot Menu key. Now maybe the Repair will work better. If not try System Restore to an earlier point.

If it starts and still has performance problems, here are tips for troubleshooting to get to the problems, including if necessary running a Repair Install from the flash stick or from the extracted ISO files.