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Windows 7: missing cd driver message on X64 install

01 Mar 2011   #1
psteege

Win 7 Ultimate RC1
 
 
missing cd driver message on X64 install

I am trying to install Windows 7 Ultimate X64 on my computer. When I get to the "Collecting Information" stage I get this error about missing cd driver.

I have an Abit AWD9-MAX MOBO and a ASUS 24B1ST DVD/RW CD.

Any help would be appreciated.


My System SpecsSystem Spec
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01 Mar 2011   #2
gregrocker
Microsoft MVP

 
 

Where did you get Win7? If you burned the DVD yourself, try burning another using ImgBurn at 4x speed with Verify. Confirm the ISO is intact by checking its HASH against official Win7 HASH or downloading another.

Are you booting the installer to try install or running it from Vista? If you're doing one, try the other.

Make sure you have the latest BIOS update. If so, reset the CMOS: Clear CMOS - 3 Ways To Clear the CMOS - Reset BIOS

While in BIOS, set SATA controller to AHCI first, then IDE mode if that fails.

Try removing all but 2gb of RAM then try install. Test your RAM with memtest86 overnight.
My System SpecsSystem Spec
01 Mar 2011   #3
psteege

Win 7 Ultimate RC1
 
 
Solved

You were correct in saying I needed to check the install DVD. It was bad.
I put in a Linux CD and everything worked, so my Win7 DVD is bad. I will get a replacement.

Thanks for answering.
My System SpecsSystem Spec
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02 Mar 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Are you over installing a 32bit OS with Windows 7 64bit?
My System SpecsSystem Spec
02 Mar 2011   #5
gregrocker
Microsoft MVP

 
 

Quote   Quote: Originally Posted by psteege View Post
You were correct in saying I needed to check the install DVD. It was bad.
I put in a Linux CD and everything worked, so my Win7 DVD is bad. I will get a replacement.

Thanks for answering.
Just because Linux boots doesn't necessarily mean the DVD is bad.

This is why we asked where did you get Win7? Did you burn the DVD yourself?

If you bought a retail Win7 DVD then it might not be bad, first try one of the other steps and answer the questions given so we can interact to help you.
My System SpecsSystem Spec
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 missing cd driver message on X64 install




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