Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 (x64) install 0xc0000098 error

26 Mar 2011   #1

Windows 7 home premium 32bit
Windows 7 (x64) install 0xc0000098 error


I'm trying to install Windows 7 Professional (x64) on to my Laptop. At the moment i am running Windows 7 Home premium (x86). When i boot from the 64 bit disk, before the installer screen appears a error comes up.

Status: 0xc0000098

Windows failed to boot because the kernel is missing or corrupt.

I have tryed to boot CD with hard drive taken out but this message still apears. Anyone know whats wrong? Thanks

My specs are:
HP Pavilion DV6 2117AX notebook
AMD Athlon(tm) II Dual-Core M340
4.00 GB DDR2 RAM
ATI Mobility Radeon HD 4650 Series Graphics card

My System SpecsSystem Spec

26 Mar 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello adam299, welcome to Seven Forums!

There is no upgrade path from 32-bit to 64-bit Windows, you will have better success if you completely wipe the entire Hard Disk Drive before you clean install Windows 7 Pro and be sure to boot the Windows installer and not run the installer from within an already installed Windows.

All the installed programs/apps will have to be reinstalled so be sure to save the activation keys where applicable as they integrate themselves into the Windows registry and are not moveable from one Windows installation to another.

Have a thorough look through all the information presented below and be sure to post back with any further questions you may have and to keep us informed.

After you have copied out or made back-ups of the data you need to save to external media, use Step One of this tutorial at the first link below to do a wipe (secure erase) to the entire Hard Disk Drive / Solid State Drive.
  • Then if you do not want to create the new Windows 7 "System Reserved" partition use the outline in Step Two #2 to create, format and mark Active a single 100GB partition to do the installation to.
  • If you do want to create the "System Reserved" partition use the outline in Step Two #3 to create, format and mark Active the System Reserved partition and then create and format the 100GB partition to do the installation to.
Either way, running the "clean all" then creating and formatting the partition(s) using diskpart will get you the best possible space to do a clean install of Windows 7 to; you can always extend the Windows partition to include the remaining unallocated space on the HDD / SSD or create additional Primary partitions or an Extended partition after the installation completes if you choose.

SSD / HDD : Optimize for Windows Reinstallation

DISKPART : At PC Startup

Do a Clean Install with a Upgrade Windows 7 Version
My System SpecsSystem Spec
26 Mar 2011   #3

Microsoft Community Contributor Award Recipient


Well worth the time to CLEAN the HD first.
My System SpecsSystem Spec

26 Mar 2011   #4

Windows 7 home premium 32bit

So will it work even though i have tryed to get the install screen with the HDD removed?
My System SpecsSystem Spec
26 Mar 2011   #5


Where did you get Win7? Did you burn the DVD yourself? Confirm the ISO source and burn another at 4x speed with ImgBurn, or create a bootable flash stick installer to try install: USB Windows 7 Installation Key Drive - Create - Windows 7 Forums
My System SpecsSystem Spec
29 Mar 2011   #6

Windows 7 home premium 32bit

I got it working. The ISO i downloaded was corrupt. Re downloaded and it installed no problem.

My System SpecsSystem Spec
29 Mar 2011   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Good to see you got it running and thanks for the update!
My System SpecsSystem Spec

 Windows 7 (x64) install 0xc0000098 error

Thread Tools

Similar help and support threads
Thread Forum
error code 0xc0000098
error code 0xc0000098 a system driver is missing.I cant seem to get my laptop to boot up . any help on this.:(
Windows Start up, Error 0xc0000098
Alright so I have a small situation. It says Windows has failed to start. Underneath it has: File: \Windows\system32\DRIVERS\avgrkx64.sys Status: 0xc0000098 I have tried doing a system repair with f8, but the option does not show up.
General Discussion
Error loading Windows 7 on new build PC (0xc0000098)
Hi brand new to this forum but im hoping you can help. I have just attempted to install Windows 7 OEM on a pc which I just built. I used an external disk drive to do this. The computer booted as far as the screen that shows "Windows is loading files". This screen stayed on for 10 or so...
Installation & Setup
0xc0000225 error due to dual boot that morphed into 0xc0000098 error
This is my first post here. I have a HP laptop that came with Windows 7 Home Premium 64-bit preinstalled. Very long story short I tried to dual boot Windows with Fedora 15 and I definitely screwed up my partitioning. My first stop was which pointed me to Seven forums. I've been...
Installation & Setup
Boot\ BCD error 0xc0000098 cannot find windows installation
Hi, I got a virus on my laptop lastnight. Everytime I boot, try safemode, or the recovery partition I recieve BCD error 0xc0000098. I attempted to run /rebuildbcd from the command prompt of the repair disc, it scanned for windows installation and was unable to find any. If I select load drivers I...
Hardware & Devices
Error 0xC0000098
HI All, Appreciate if anybody can help me here. I just bought a Toshiba Satellite L640 running on Intl Core i3 350M with 4Gb RAM. I'm currently using Windows 7 pro 32 bit. I'm trying to clean install Windows 7 pro 64 bit but face error as attached after booting up on the DVD and Windows...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:46.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App