Installation of 64 bit


  1. donaldadkins
    Posts : 20
    Windows 7 Professional
       New #1

    Installation of 64 bit


    Hi,

    I just bought a Toshiba R700 i3 processor and 500gb drive.

    When I turned on the machine, I was prompted to load either windows professional 32bit or 64bit. Load from where since I didn't seen either system on the HD. Baffles me.

    I was told by Toshiba Direct that it would come loaded with the 64bit OS, so I just canceled out and let the system boot up. As it turned out it was loaded with the 32bit OS.

    I backed up a mirror image of the system before I did anything else since it didn't come with any OEM CDs.

    Appreciate any input,
    Thanks,
    Don
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #2

    It most likely has a hidden partition on it containing your windows install files.
    That's how it is typically done on a laptop.

    In order to get 64 now you will probably have to start the system recovery process. ... if it hasn't already locked you into a 32 bit setup scenario.
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  4. gregrocker
    Posts : 50,642
       New #3

    Call Toshiba tech support which is included for one year along with full hardware warranty. They will help you sort this out. Have them also show you how to make Recovery Disks - some manufacturers will mail them free within a certain time period. Request also a Win7 Installation DVD which some will provide if you ask in a certain period of time.
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  6. donaldadkins
    Posts : 20
    Windows 7 Professional
    Thread Starter
       New #4

    Thank you both for answering my question. I will call Toshiba-direct for the info.

    Great forum,
    Don
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  7. gregrocker
    Posts : 50,642
       New #5

    Please let us know what they respond, to help others.

    Let us know if we can help any further.
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