Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error Re-installing windows

29 Mar 2011   #1
Barbarian Roman

Windows 7 home premium 64 bit
 
 
Error Re-installing windows

I have an acer aspire 7745g laptop, 8 gb ram, intel i5 460 m @2.53 ghz, (was) running windows 7 home premium. I got a serious virus causing many BSOD's, so I decided to reinstall windows via acer erecovery discs. It runs smoothly, aks me to reboot, then when it says starting services, an error message pops up, saying that windows shut down unexpectedly or encountered an unexpected error, and could not complete the installion. Press ok to reinstall windows. So I do this, and the same message comes up. I tried reinstalling the recovery disks, but same thing. Note, this is just reinstalling windows and keep hard drive, not installing factory settings. Any help please? I do have my most important files backed up, but it would be a hassle to have to reformat everything.


My System SpecsSystem Spec
.
29 Mar 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello mate.


Have you tried the factory recovery partition, if it's still available for use?
Note   Note

Here are the standard Acer Recovery Instructions

1. Power on the machine
2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click “Restore to Factory Default Settings”
4. Click “OK” to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press “OK” to reboot unit.

My System SpecsSystem Spec
29 Mar 2011   #3
Barbarian Roman

Windows 7 home premium 64 bit
 
 

I'll try it now. Hopefully it'll work. So it's a bad idea to do the same thing from the recovery disks? Are the disks just to reinstall from scratch?
My System SpecsSystem Spec
.

29 Mar 2011   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

I would think the recovery partition would work when the disks may have errors jm2c


Be Aware: this may over-write all data on the C: partition so have current back-ups of the data you need to save.


How to Copy & Paste in Recovery Console on Windows 7 or Vista

How to Create a Windows 7 System Repair Disc
My System SpecsSystem Spec
29 Mar 2011   #5
Barbarian Roman

Windows 7 home premium 64 bit
 
 

I have my most important critical data backed up. I have some cool stuff on my C drive, and would be a drag to install it back, but i won't get a heartattack if I lose it, so if it erases my C drive, it erases my C drive. Should've transferred some stuff to my d drive i'm thinking, but it's too late for that now.
So what ur saying is recovery discs are only good for reinstalling everything from scratch (formatting the whole PC)?
My System SpecsSystem Spec
29 Mar 2011   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

I can't say authoritatively that a recovery partition is better than disks but disks (plural) leaves too much room for issues to occur; I would use the recovery partition if the option is available.


Did you see the links I added to my post above showing how to copy out data to external media?
My System SpecsSystem Spec
29 Mar 2011   #7
Barbarian Roman

Windows 7 home premium 64 bit
 
 

Yeah, well, I don't have the resources to copy to external media, the old comp I'm writing on now has only 200 gb of memory, which is nearly full. I got the most important stuff off.
Anyway, I have the same error message, so looks like factory install will have to be, whatever is erased. My question: should I do it over recovery disks, or from the acer recovery partiion? If that doesn't finally fix my computer, then warranty will have to be used. Just to say, the recovery disks were made by the store before I started using my computer, so they might be the same thing.
My System SpecsSystem Spec
29 Mar 2011   #8
gregrocker

 

Running full factory Recovery, from disks or by booting the partition, is always a destructive install which reimages the HD to exactly how it was when it left the factory.

Running Factory Recovery from the HD partition is more stable method. I'd only run the disks as a backup or if the HD fails. However, since the store made them for you I would take them back and tell them they don't work, so if they'll replace them you have on hand a viable backup method.

Once you get your Win7 set up and running good, also save externallly a Win7 backup image as a much better backup of your customized OS.

Finally, you are entitled to clean reinstall just the Win7 OS without the Acer factory bloatware and utilties, using the Product key on the COA sticker on machine. Here are tips to get a perfect install if you are interested in this option in the future: Reinstalling Windows 7 - Windows 7 Forums
My System SpecsSystem Spec
29 Mar 2011   #9
Barbarian Roman

Windows 7 home premium 64 bit
 
 

The store ones weren't broken, same thing happened from the recovery portion hardrive. It's reinstalling to factory settings. If it doesn't work, then Acer will deal with the crap, hopefully the computer will be so f***ed up I'll get a brand new one lol (just a dream)
My System SpecsSystem Spec
29 Mar 2011   #10
gregrocker

 

Are you saying that you ran the Recovery Partition from boot using the Alt + F10 hotkeys Barefoot gave you, and it failed as well? Can you describe exactly what happened?

If so, you can wipe the HD to try running the Recovery Disks, as they might work if the problem is a corrupt boot sector which will be wiped by Diskpart Clean All command. You have nothing to lose anyway now. SSD - HDD Optimize for Windows Reinstallation - Windows 7 Forums

If wiping the HD fails, I'd next test it using the maker's diangostics/repair extended CD scan: HD Diagnostic

Next I'd test the RAM using memtest86 for 5-6 passes or overnight: RAM - Test with Memtest86+ - Windows 7 Forums
My System SpecsSystem Spec
Reply

 Error Re-installing windows




Thread Tools




Similar help and support threads
Thread Forum
Error while installing Windows Update, error 80070490
Hello, I am attempting to install a Windows Update for Service Pack 1, and cannot do so. I'm running Windows Ultimate x64 bit, and need the Service Pack to run a couple programs I cannot run without it - namely Dolphinx64 netplay. That being beside the point, I have attempted to run the ISO file...
Windows Updates & Activation
Error installing Windows 7
While trying to reinstall windows 7 to my computer I put in the install disk and it goes through the first part of set-up, then proceeds to restart to install the next part of the installation. Upon restarting and going back to the install i get error 0xc000000e. and below that it says " The boot...
Installation & Setup
Windows 7 Update error when installing SP1 error 800b0100
Hi there guys! I've noticed you have helped people before having the same issue I am. When trying to running windows updates (service pack 1) I am getting the 800B0100 error. I have tried all the "Microsoft" fixes (FixIt, SUR tool etc), but no luck. I have run the sfc /scannow and have the CBS...
Windows Updates & Activation
Windows 7 Update error when installing SP1 error 800b0100
Hello, new to this forum, my apologies if I've missed any of the conventions for posting. I have been dealing with a persistent error 800b0100 error when trying to update to service pack 1 for Windows 7 Professional. I've tried running Mircosoft FixIt in aggressive mode and have ran the SUR tool...
Windows Updates & Activation
Windows Updates Not Installing : Error Unknown (Sits on Installing)
Hi, To give you some back story, I built my computer the end of August 2012. Ran Smoothly. I decided to get a 60 gig SSD to be the partition that stored Windows. I didnt have much stored on the Main HD so I deleted my original 2TB HD and tried installing on the SSD... found that the SSD was bad...
Windows Updates & Activation
Installing Windows Xp error
Not sure if this is the right place to put this. I have some problems with some compatibily issues and i dont want to talk about them. So, when i insert the WINXP installation disk i want to directly install the OS.But surprise, the text "Install Windows XP" is written in gray, so i cant select...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App