Windows 7 7264 Build - CD/DVD Drivers Missing?

Are there any unknown devices showing up in Device Manager? Maybe it is the controller that Win 7 isn't recognizing, not the devices.

Guy Scharf said:

Are there any unknown devices showing up in Device Manager? Maybe it is the controller that Win 7 isn't recognizing, not the devices.

Only the Other Devices one identifying a Mass Storage Controller"

I have attached a screen cap of the device manager identified as Win7. the second cap is the same computer device manager when booted under the Vista OS. You can see the three CD/DVD drives.

If Win 7 cannot identify the controller, then neither can it see any devices attached to the controller. I think a missing driver for the controller is your problem.

To help us help you, please update your system specs. Click on "My System Specs" in the lower left corner of a post that you wrote and update the settings. Please be very thorough. For an example of system specs, click on "My System Specs" in this message and you'll see my system described.

To determine exactly what the missing device is, right click on the mass storage controller device in Device Manager, select Properties, Details tab, and find "Hardware IDs" line. You'll see something beginning PCI\VEN\... Right click and copy that string, or one of the other hardware ids, and then do a Google search on the string. That will probably identify the controller very precisely.

The next step will be to find a Windows 7-compatible driver for the device. Depending on the device, motherboard, etc., you might best look at the motherboard manufacturer's web site, or the controller's if you have a separate controller card. Or maybe you need to update your BIOS to a later version. The correct answer is hard to estimate without knowing your system specs.

tjbailey40 said:

Guy Scharf said:

Are there any unknown devices showing up in Device Manager? Maybe it is the controller that Win 7 isn't recognizing, not the devices.

Only the Other Devices one identifying a Mass Storage Controller"

Go into properties --> update driver --> let it search windows update

O/wise find the Vista driver and use that.

Crazy B